Uhaul - Useless hitch warranty
Update by user Jul 10, 2013
sorry for the typos.
Original review posted by user Jul 10, 2013
I had U Haul hitch install a hitch on a honda accord in 2006 and purchased the so called lifetime warranty that says
"We guarantee replacement (including labor costs) of the hitch for any reason, with no limitation for any damage, including collision, corrosion, accidental overload, jackknifing and theft of vehicle." The car was rear ended in 2013 and declared a total loss by the insurance company.I took my warranty and the insurance paperwork to my local U haul garage to get a new hitch installed on a Mazda CX7 and was told by the manager that my warranty was no good because it was another car.
If the car was totaled how do they expect it to be installed in the same car? The warranty said, any reason and no limitations.
If there are exclusions it should be printed on the warranty so the consumer knows what hi is buying.
Monetary Loss: $240.