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I had a hitch installed in Lebanon New Hampshire. A week or so later we went to hook up our camper only to find the wiring harness does not work.

I called uhaul and they told me someone would be there the next day to look at it. I drive the 30 plus miles to uhaul only to be told that there was nobody there who could help me.they said someone will be here in a couple of days. I emailed the corporate office, I have not heard from anyone. Now im stuck with a useless hitch because there is no lighting.

I bought the entire setup from uhaul. You would think they would want to put the customer satisfaction first.

Product or Service Mentioned: Uhaul Trailer Part Installation.

Reason of review: Bad quality.

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bruce2017_873
#1396834

when I do a hitch & wiring I always show the customer the wiring and show them how it works with my handy dandy tester on my key chain it might something as simple as they forgot to put the fuse in it nobody there could check it wow at least take look at it not that hard