617 Rue de Lanaudière, Joliette, QC J6E 3M5, Canada
Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Reliability
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I am closing on a house and called over a week in advance to book a truck for Saturday. I believed everything was all set and had several friends set to come help me.

I received a phone call at 5:00 pm on the Thursday before I'm supposed to get my rental to find out that there is no truck available. The lady told me they have ben trying to call. But I had no messages from uhaul. This was a major inconvenience to me and a very poor way to do business.

I am very upset and would not recommend Uhaul. I will suggest to anyone who asks to use budget.

Product or Service Mentioned: Uhaul Truck Rental Booking.

Reason of review: Not as described/ advertised.

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