I am closing on a house and called over a week in advance to book a truck for Saturday. I believed everything was all set and had several friends set to come help me.
I received a phone call at 5:00 pm on the Thursday before I'm supposed to get my rental to find out that there is no truck available. The lady told me they have ben trying to call. But I had no messages from uhaul. This was a major inconvenience to me and a very poor way to do business.
I am very upset and would not recommend Uhaul. I will suggest to anyone who asks to use budget.
Product or Service Mentioned: Uhaul Truck Rental Booking.
Reason of review: Not as described/ advertised.