I reserved a truck, uhaul calls the day before pick up to tell me my truck was no longer available and i would have to drive to another town to get a truck. Later transfered me to original pick up location.
Waited outside on hold with uhaul over an hour, couldn't pick up truck because neither their email link nor their app would work. After waiting on hold for an hour, multiple attempts at live chat, with no response, and multiple email replies that went unanswered, i gave up and left without the truck.
Product or Service Mentioned: Uhaul Truck Rental Booking.
Reason of review: Order processing issue.