Charlotte, North Carolina
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Customer service
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1 comment

The worst experience ever so we got truck 1 way soon as get truck destination truck stopped mid driveway and street lady say we did sumn truck supervisor say same shi his boss lisa say take pic so i asked how u take pic something that lost power she say oh now we send tow tvs cracked furniture broken but i shouldve said it stalled out same way truck tow haul light on then same way truck haul tow light on now so we call i say im not driving truck savion and lisa say drive truck anyway so my lil kids can die if that light been on why chance it again but the fact she refused her boss whos name is chris and his boss whos name is jason from arizona said drive it anyway wit my kids are u kidding me hiring 2 men and a truck wouldve been cheaper and my kids unharmed so ill never rent from uhaul and im afraid of their reprocuusions as it my governmental information involved and my kids couldve died 1st time so why chance it 2nd time because chris lisa jason are white and were black? Well mixed so pissed rt now and was told uhaul not paying for my damaged property by eric photos later wnd call recordings youd be offended 2 this bs race shi is killing me slowly and affecting my kids lives ill never rent from uhaul ever again and ill never feel safe renting from any company that feels kids lives should be at risk and they should die im getting lawyer because ends never justify means and my kids mean sumn 2 me all lives matter not just white lives tell lisa come drive with her kids in car or savion or eric or chris or jason * pissed off mom * n yes in biracial

Product or Service Mentioned: Uhaul Truck Rental.

Reason of review: Poor customer service.

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I didn't understand half of what was said to be honest but the tow/haul light is always suppose to be on. That is normal.