Product: Uhaul Truck Rental Clear all filters (0 of 248 reviews match)
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When I went to reserve a 26' foot to move. The site quoted me one price, but when I went to place the reservation my price was jacked up $500.00. I took my phone in to show one of their reps in my area about this. He said it was their mistake and they should honor the...
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Uhaul Truck Rental
I didn't like
  • False pricing and company accountability
#1306575
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I sent my son to pick up the truck and he was told he could not pick up the truck cause the credit card was not in his name. I speak with the general manager Sean who informs me that he will not accept the credit card so i call customer service and they have the audacity to hang up on me and now are refusing to rent a truck to me. NEVER USE UHAUL...
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1.0
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Uhaul Truck Rental
#1303583
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Uhaul sent a tech which stated it was the radiator and it would have to be towed. Never got the chance to use the rental, waisted a vacation day nor was a replacement or apology given. Instead I received an invoice this morning for 160.00 I'm furious and will never...
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1.5
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Uhaul Truck Rental
#1289942
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Getting the runaround between my bank and Uhaul, both blaming the other more than once. Now i am told by a person in billing at Uhaul that it could take another 5 days to get my money released. Not once was i told this could happen or i never would have rented it in...
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1.0
Product
Uhaul Truck Rental
I liked
  • Truck
I didn't like
  • Deception regarding my money
#1281069
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I had booked online to reserve a 17 foot truck . U haul guaranteed it for me to pick it up today at 5:00pm. When I get there they refuse me to pick up the truck . Stating it's already confirmed for someone else . The manager Cody who I spoke to refused to do anything...
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1.0
Product
Uhaul Truck Rental
#1244078
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Uhaul - I was not able to pick up my truck thru no fault of mine.

It was all becsuse of your system not working. I feel i am owed a credit tomorrow when I rent it in person as I spent almost 4 hrs and needed to be moved as of today and could not do it. If no credit from now on I will rent from different company like Budget or Penske or somewhere else. I have spent lots of money renting from uhaul but im very upset todsy and rightly so.
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Uhaul Truck Rental
#1243892
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"guaranteed" apparently only guaranteed as of the 24 hr final confirmation, which can be for a different size or location -- so if that is important you have no surety of getting what you need / the 50 $ guarantee is only if they change or break THAT final...
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Uhaul Truck Rental
#1242363
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Uhaul - Zero costumer cervice Zero tolerance!!!

I’ve got broken truck, when I returned truck of course I compleined about it because my trim was night mare but no one wants to listen to me by keep saying YOU ARE THE FIRST WHO COMPLAIN! Bunch of muppets work at location 2801 Dixie HYW Wilton Manor . They made me feel miserable...
2.0
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Wilton Manors, Florida
Product
Uhaul Truck Rental
#1240208
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Uhaul - They were taking money out of an account that wasn't mine

Feb 11 th rented uhaul long term rental paid cash for deposit but they debited an account that was not mine nor was he on the rental contract. They have attatched the card to our customer number because it was used to pay a previous rental. They refuse to refund then the truck was In An accident on March 20th and they had possession of vehicle since March 6th how am I responsible for bill
1.0
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Product
Uhaul Truck Rental
#1230849
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So I went back to the uhaul to correct the error. The manager had not even call my insurance company and said he would not so I called them to get an ok I tried to give the uhaul man the authorazation #. He said no and said I could not have the rental and still had to...
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1.0
Product
Uhaul Truck Rental
#1229664
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