Product: Uhaul Truck Rental Clear all filters (0 of 253 reviews match)
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When I went to reserve a 26' foot to move. The site quoted me one price, but when I went to place the reservation my price was jacked up $500.00. I took my phone in to show one of their reps in my area about this. He said it was their mistake and they should honor the...
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Product
Uhaul Truck Rental
I didn't like
  • False pricing and company accountability
#1306575
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I sent my son to pick up the truck and he was told he could not pick up the truck cause the credit card was not in his name. I speak with the general manager Sean who informs me that he will not accept the credit card so i call customer service and they have the audacity to hang up on me and now are refusing to rent a truck to me. NEVER USE UHAUL...
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1.0
Product
Uhaul Truck Rental
#1303583
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When I turned the truck in they charged for extra mileage!! Well yeah..the fricking truck was TOO SMALL!! I had to pay the movers DOUBLE because of the extra time!! I am filing a complaint with the BBB and the Texas Attorney General's office. Uhaul has the WORST...
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Uhaul Truck Rental
#1290683
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Uhaul sent a tech which stated it was the radiator and it would have to be towed. Never got the chance to use the rental, waisted a vacation day nor was a replacement or apology given. Instead I received an invoice this morning for 160.00 I'm furious and will never...
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1.5
Product
Uhaul Truck Rental
#1289942
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Getting the runaround between my bank and Uhaul, both blaming the other more than once. Now i am told by a person in billing at Uhaul that it could take another 5 days to get my money released. Not once was i told this could happen or i never would have rented it in...
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1.0
Product
Uhaul Truck Rental
I liked
  • Truck
I didn't like
  • Deception regarding my money
#1281069
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I reserved thr uhaul on Fri May 25. I notice charges of 81 and then 106 on that Tues. I finally got someone to help me aftet hpurs of eing on hold. I was tolf the 81$ was the intial fee and would be refunded in 3 -5 days. This makes no sense. When i returned the truck....
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1.2
Product
Uhaul Truck Rental
#1268171
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My husband and I rented a large uhaul truck in January 2016, 3 or 4 months later we got a letter from the insurance stating a claim had been filed they wanted an accident report we told them there was nothing to report. several months later their attorneys sent a...
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Product
Uhaul Truck Rental
#1262468
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Uhaul - I was unable to take truck, it only had 2 seats

I told them i couldnt use cargo van only had 2 seats. I said i have to have 3, so i said i guess ill wait on 10 ft. Truck. Never did they say it only had 2 seats. I did live chat and she said yall would not refund me the money. Well the 19.95 thats ok but the mileage and insurance need to be refunded asap. I didnt use or even unlock the truck.
1.2
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product
Uhaul Truck Rental
#1260867
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Uhaul - Gave wrong price

Cll and made reservation to rent a U-Haul they quoted one price which was $134 and when we actually got there they quoted another price so we told the man that's not what he said on the phone
Product
Uhaul Truck Rental
#1258030
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I had booked online to reserve a 17 foot truck . U haul guaranteed it for me to pick it up today at 5:00pm. When I get there they refuse me to pick up the truck . Stating it's already confirmed for someone else . The manager Cody who I spoke to refused to do anything...
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1.0
Product
Uhaul Truck Rental
#1244078
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