Manufacturer: Uhaul Category: Truck Rentals Clear all filters (203 of 203 reviews match)
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I rented a truck 15 inch's with a trailer for my car, Uhaul Marvis, gave me a trailer the light was broken and the guy was a complete incompetent, he didn't know how to fix my car on to the trailer, and told me to go in main uhaul in Mississauga, here the manager...
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1.0
Product
Uhaul Truck Rental
#1052935
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On April 7th I reserved a 26' truck for a move from Fort Collins, CO to Ohio - with a pick-up date of April 22nd at 1pm. (2 weeks notice.) Received an email saying they had received my reservation from the U-Haul location on S. College Dr., Fort Collins. April 19th...
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Product
Uhaul Truck Rental
#1042546
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On April 17, I arranged for a 26' truck for Saturday, April 28 to be picked up in a town in Iowa.Got my confirmation e mail. Called the location a few days later to confirm that there'd be a truck for me and was told there would not be, and that U haul would call me...
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Product
Uhaul Truck Rental
#1040404
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Uhaul Truck Rental Review

#1015730
Put in reservation on Sunday for a 26' truck for Wednesday,put in info for credit card and they charged that $1.15,no call Monday to confirm,so called them Tuesday,well not a 26' in area, biggest was a 16'.
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Uhaul Truck Rental Review

#951994
1.0
DO NOT RENT A TRUCK FROM UHAUL. THEY GAVE US A TRUCK THAT NEEDED MAJOR WORK. TALKED TO CUSTOMER SERVICE, THEY DIDNT CARE AT ALL. JUST LIES LIES LIES. THE LICENSE PLATE-AG-05411. PEOPLE WATCH OUT!!! ALL THEY CARE ABOUT IS MONEY NOT YOUR LIVES. FIND ANOTHER COMPANY TO RENT FROM!!!! ALL LIVES MATTER. Especially in ELK GROVE CALIFORNIA AND BUENA PARK CALIFORNIA. RUN AS FAR AWAY FROM THESE PLACES!!!
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Uhaul Truck Rental Review

#908649
Charged $80 for a gas fillup because they said truck was returned on empty, when actually I gassed it to EXACTLY where they said to. When I call to complain I get nothing but s runaround. Pick another rental company; spare yourself the headache.
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Uhaul Truck Rental Review

#905648
1.0
I had an issue with them in that they could not guarantee a reservation, then I had told them about damage to the truck before I drove off in it and when I returned it, they said I did the damage and that I had to pay for the repairs and that they were going to pursue legal action if I did not pay them! WTF!
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Friday, April 21st I was in need of a U-Haul, it was after hours so I decided I would try out the after hours U-Haul program.BIGGEST MISTAKE OF MY LIFE! We made the reservation online, picked up the truck and thought it was a great idea, was super easy and very smooth....
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Anonymous
Anonymous

Yep, there computer system/servers are antiquated and they are constantly screwing up in every aspect..from credit cards to reservations and they blame everyone but their syst...

1.0
Product
Uhaul Truck Rental
I didn't like
  • Lack of care and customer service
  • I have to call every time to get an answer
  • Incompetence of staff
#1040014
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I RESERVED MY TRUCK OVER THE PHONE AND EXPLAINED THAT I NEEDED A ONE WAY RENTAL (PICK UP IN CINCINNATI DROP OFF IN KY) AND THEY SAID "NO PROBLEM MR.SOARD PICK UP AT 4 AND AND DROP LATER. WELL I GO IN AT THEY CHANGED THE WHOLE RENTAL SAYING WE HAVE ONE TRUCK THAT WORKS...
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Anonymous
Scamcatcher

Not, surprising..Get to the bottom and go to the news..Make it you're priority after taking care of the little one ..Make them pay

1.0
Product
Uhaul Truck Rental
#1039078
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4/14/2017 9:48 AM EST April (U-Haul): Thank you for contacting U-Haul Live Chat, how can I help you? 9:49 AM Jackie: I am VERY UPSET! I placed my order for a pickup location of Druid Hills Storage, 3391 N Druid Hills Rd, Decatur, GA 30033 not what I got!!!! 9:51 AM...
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Anonymous
AMANDA

U-HAUL WILL CALL AND SCHEDULE THE RESERVATION PICKUP TIME AND LOCATION THE DAY BEFORE THE RENTAL. THE LOCATION YOU SELECT IN THE RESERVATION IS A PREFERRED PICKUP LOCATION ONL...

1.3
Product
Uhaul Truck Rental
#1034263
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Uhaul is full of ***. Uhaul has a reservation guarantee. If the truck,equipment or supplies you reserve are not there at the time you reserved it. You will get $50 back. Lies lies and more lies. I reserved a truck for 9:30 am at the Copperfield location in Houston....
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Anonymous
Anonymous

the reservation guarantee is only if you don't have any size truck anywhere. The pickup location is a preferred pickup location only. The only way you get the $50 is if you do...

1.0
Product
Uhaul Truck Rental
#1033517
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Unsatisfied Customer, will not use or recommend UHaul again
States the truck isn't coming and the only one is in Broken Arrow and it will cost $50 more to hold it. Off we go to Broken Arrow (30 miles from where we were to pick it up) and NO TRUCK. WTH??? I call U-Haul and I'm told they do not "Guarantee" that you will have a...
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1.4
Product
Uhaul Truck Rental
#1029324
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Sadly, we used Uhaul to move once before with their pods and everything went smoothly. I guess that’s the difference between east coast and west coast. We called Uhaul on 3/6 to schedule 2 pods to be dropped off on 3/21 and picked up on 3/23. We were told it would have...
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1.0
Product
Uhaul Truck Rental
I didn't like
  • Never emailed us cause misspelled email address
  • Never got called back to confirm scheduling
  • Have to be changed for their mistakes
#1020942
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we rented a uhaul truck from florida to go to south Carolina. first off we asked for a diesel truck with cruise control. after getting it all loaded we went to the gas station and found out it was not diesel and no cruise control. well, there was no way we were going...
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Anonymous
Anonymous

ALL U-HAUL TRUCKS ARE REGULAR GAS.

Product
Uhaul Truck Rental
#1018863
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