Product: Uhaul Truck Rental Clear all filters (230 of 230 reviews match)
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Got a truck from uhaul and had to keep it an extra day. Called to tell them and they told us if we didn't pay for the extra day in advance they would report the truck stolen. They took there payment and when we returned the truck they charged us again. So they double...
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1.0
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Uhaul Truck Rental
#1176716
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I rented a truck and car trailer in New Jersey to move to South Carolina.First I rented it from a place 10 min away from home a week before I needed it.The day before they told me I have to get it from 45min away.Secondly the dealer was giving me a discount of$300 to...
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Uhaul Truck Rental
#1176597
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Uhaul - Horrible customer service

We pull up at the drop off location uhaul trucks are facing the wrong direction at entrence, almost wrecked due to this. Then they say we have to park the truck on the street, where it can be damaged by traffic then of course we will be liable. Very rude young men working at 1616 greenville dallas location. We will never use uhaul again.
2.3
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Uhaul Truck Rental
#1173613
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Uhaul - This company sucks

Customer service is terrible. Equipment is junk ( extreamly dangerous) . And the price they quote you is not what they are going to charge u when u show up. That is why u cant prepay. Unfoutunatly there are no other options in the area. Just be prepaired to get ripped off and have an all around terrible expiernce.
1.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Product
Uhaul Truck Rental
#1165083
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When i reserved up my truck at Yallo Express, the man that helped me did not go to the truck to check the actual milage and processed my order per a previous ticket foe the truck.My total milage for my trip was actually 2.3 miles and I was charged for 13 miles. I am...
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1.7
Product
Uhaul Truck Rental
#1141114
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Hello, First of all I would like to say Thank you for having Great service all these years i have been renting from Uhaul. We rent 5-7 times a year for pickups and delivery from Uhaul. We recently rented a truck yesterday for a delivery pickup at the airport. My...
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2.6
Product
Uhaul Truck Rental
#1139913
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Resolved

returned truck to drop off at b&a blvd glen burnie md on sunday as agreed put keys in drop box 2 days later i got a charge on my debit card for 2 additional days rental called to dispute was told manager at the drop off did not check truck back in untill 3pm monday...
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2.0
Product
Uhaul Truck Rental
I didn't like
  • Being charged for days i didnt have truck
#1135404
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Uhaul - Ridiculous service!

First of month!! Of course there's a long line to rent or pickup EVEN IF already rented online!! ONLY ONE cashier to rent the truck!! At least a 30 - 45 minute wait. Uhaul KNOWS they'll be swamped on Sundays and especially 1st of month! Where's the additional cashier?? At least ONE other
Product
Uhaul Truck Rental
#1108834
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I walked 6 miles because my reserved truck was not at the location they told me it was at, they did not bring the truck to me or arrange for a ride for me to get to the truck. I also had to get a motel, I missed my deadline the evening to pickup the packages. This was...
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bruce2017_873
bruce2017_873

your an idiot u can not even spell where did u go to school hillbilly high

Product
Uhaul Truck Rental
#1108441
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Then the next day I received and email charging me $ for fuel! I have a photo showing the fuel gauge and mileage when returned, and it is right where it is supposed to be. The email says it is below where the photo proves it is. VERY UNETHICAL!!!!! Do not use UHAUL at...
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bruce2017_873
bruce2017_873

u are probably an idiot who can read a fuel gauge

Product
Uhaul Truck Rental
I liked
  • Equipment
I didn't like
  • Return location cheated me on fuel charges
#1096019
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