Manufacturer: Uhaul Category: Truck Rentals Clear all filters (217 of 217 reviews match)
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We didn't notice until we had u loaded everything the next day that the rood leaked and our mattress was soaked at least 12" across the bottom and took 3 days to dry out. It is now permanently stained and I hope it doesn't get moldy. I filed an insurance claim and...
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1.1
Product
Uhaul Truck Rental
#1088619
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We reserved few months earlier a truck for moving apartment, they told us by phone that everything was ok, we would have a truck reserved for this date, at these hours at this place.They said that we have to do nothing more and they sent us the confirmation email. The...
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1.0
Product
Uhaul Truck Rental
#1087930
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U-Haul sent me a survey after my rental.Only problem is that it only asks about the pickup and drop off locations - which were fine. It asks nothing about U-Haul's services - for a very good reason. U-Hauls systems are HORRENDOUS. (So U-Haul since you don't ask about...
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Product
Uhaul Truck Rental
#1087251
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Uhaul - Bad service

#1068893
1.3
Lost the reservastion for storage first bad event. This issue today takes the cake. The truck i have to go pick up is 100 miles from were im at. Just think i was Flexable and got screwed. Then told by customer service & manag. They couldnt help. Will never us again.
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Uhaul - No truck/trailer in Miami

#1066644
1.3
Called to reserve a truck and trailer. Was told that corporate marketing put a freeze on ALL south florida rentals because they had nothing coming into the city. Holy *** *** they try to trap people in this *** hole of a city that are trying to leave.
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Uhaul Truck Rental Review

#1015730
Put in reservation on Sunday for a 26' truck for Wednesday,put in info for credit card and they charged that $1.15,no call Monday to confirm,so called them Tuesday,well not a 26' in area, biggest was a 16'.
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Uhaul Truck Rental Review

#951994
1.0
DO NOT RENT A TRUCK FROM UHAUL. THEY GAVE US A TRUCK THAT NEEDED MAJOR WORK. TALKED TO CUSTOMER SERVICE, THEY DIDNT CARE AT ALL. JUST LIES LIES LIES. THE LICENSE PLATE-AG-05411. PEOPLE WATCH OUT!!! ALL THEY CARE ABOUT IS MONEY NOT YOUR LIVES. FIND ANOTHER COMPANY TO RENT FROM!!!! ALL LIVES MATTER. Especially in ELK GROVE CALIFORNIA AND BUENA PARK CALIFORNIA. RUN AS FAR AWAY FROM THESE PLACES!!!
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I ordered a tuck a month and a half ahead or time.Set it all up. Called main number to check on where my truck an car transport would be left. The representative asked where I lived and I asked if it cold be left at one of the two locations in Totowa, NJ, she said one...
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Product
Uhaul Truck Rental
#1084807
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It took longer than it should, to make it clear that it is pretty much impossible for me to have driven that far considering that would mean I drove that truck 200 miles per hour. I was told it can take up to 8 days for me to maybe get a refund. Not very happy and doubtful I will use uhaul...
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2.9
Product
Uhaul Truck Rental
I didn't like
  • Being overcharged for mileage
#1082776
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I just wanted to tell about my experience with UHaul. I made an appointment with UHaul to make a delivery to customer June the 30th. I had to go through 3 different representatives to make the reservation which was a hassle but not a big deal just more time wasted. I...
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Anonymous
Anonymous

You paid in advance ?

2.0
Uhaul Ellenboro, North Carolina
Product
Uhaul Truck Rental
I didn't like
  • Idiotic management in the sales and reservations call center
  • Fact that i wasted my time and money
#1081611
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The UHaul official site reads "1 dozen - $10." 12! So, not only were we not given a refund, we were charged the full amount of $10 for 6 pads! Hey, $10 isn't much. But when you didn't use the pads at all, when that could be seen because they were still in the original...
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Anonymous
Jill

Uhaul on powers blvd, Colorado Springs. Shree was rude and difficult, we had to wait an hour for pick up on our wedding weekend. Then they added $40 dollars in extra charge...

Product
Uhaul Truck Rental
#1081178
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Oh UHAUL... Where do I begin. I reserved a UHAUL 4/21/17. Purchased it from 4/28/17 to 5/2/17. ( As it states in my contract) underneath that it says 1 day. Something is seriously wrong with simple math here. Signed the contract at the first location for 179.50 and...
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1.0
Product
Uhaul Truck Rental
#1075620
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, Park Forest, IL. 60466, Equipment # TT 3900D) that rented for $39.95 per day. I requested this truck for LOCAL USE ONLY. As the agent was preparing the paper work I noticed that I was being charged $116.00 for the truck rental. I questioned the agent as to why I was...
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1.3
Product
Uhaul Truck Rental
I didn't like
  • Uhauls unethical and deceptive practices and scamming customers
#1075467
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Reserved a truck a month prior to move and they call me the day before to tell me the location I reserved at does not have a truck for me and I have to drive to another location 20 miles away! She tells me having a reservation does not reserve the vehicle!! I even did...
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Anonymous
Anonymous

THE LOCATION YOU PICK IS PREFERRED ONLY. IF THE TRUCK GETS DOWNED FOR REPAIRS OR SOMEONE KEEPS IT LONGER, YOU WILL HAVE TO GO SOMEWHERE ELSE.

offconsumerpissed
offconsumerpissed

Sweetheart, if you think it's only Uhaul that does this, you are sadly mistaken. And, really, there's nothing they can do. People keep those trucks longer than they should.

1.0
Product
Uhaul Truck Rental
#1071464
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