Product: Uhaul Truck Rental Clear all filters (225 of 225 reviews match)
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When i reserved up my truck at Yallo Express, the man that helped me did not go to the truck to check the actual milage and processed my order per a previous ticket foe the truck.My total milage for my trip was actually 2.3 miles and I was charged for 13 miles. I am...
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1.7
Product
Uhaul Truck Rental
#1141114
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Hello, First of all I would like to say Thank you for having Great service all these years i have been renting from Uhaul. We rent 5-7 times a year for pickups and delivery from Uhaul. We recently rented a truck yesterday for a delivery pickup at the airport. My...
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2.6
Product
Uhaul Truck Rental
#1139913
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Resolved

returned truck to drop off at b&a blvd glen burnie md on sunday as agreed put keys in drop box 2 days later i got a charge on my debit card for 2 additional days rental called to dispute was told manager at the drop off did not check truck back in untill 3pm monday...
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2.0
Product
Uhaul Truck Rental
I didn't like
  • Being charged for days i didnt have truck
#1135404
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Uhaul - Ridiculous service!

#1108834
First of month!! Of course there's a long line to rent or pickup EVEN IF already rented online!! ONLY ONE cashier to rent the truck!! At least a 30 - 45 minute wait. Uhaul KNOWS they'll be swamped on Sundays and especially 1st of month! Where's the additional cashier?? At least ONE other
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Uhaul - Bad service

#1068893
1.3
Details
Lost the reservastion for storage first bad event. This issue today takes the cake. The truck i have to go pick up is 100 miles from were im at. Just think i was Flexable and got screwed. Then told by customer service & manag. They couldnt help. Will never us again.
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Uhaul - No truck/trailer in Miami

#1066644
1.3
Details
Called to reserve a truck and trailer. Was told that corporate marketing put a freeze on ALL south florida rentals because they had nothing coming into the city. Holy *** *** they try to trap people in this *** hole of a city that are trying to leave.
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Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

Uhaul Truck Rental Review

#1015730
Put in reservation on Sunday for a 26' truck for Wednesday,put in info for credit card and they charged that $1.15,no call Monday to confirm,so called them Tuesday,well not a 26' in area, biggest was a 16'.
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I walked 6 miles because my reserved truck was not at the location they told me it was at, they did not bring the truck to me or arrange for a ride for me to get to the truck. I also had to get a motel, I missed my deadline the evening to pickup the packages. This was...
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bruce2017_873
bruce2017_873

your an idiot u can not even spell where did u go to school hillbilly high

Product
Uhaul Truck Rental
#1108441
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Then the next day I received and email charging me $ for fuel! I have a photo showing the fuel gauge and mileage when returned, and it is right where it is supposed to be. The email says it is below where the photo proves it is. VERY UNETHICAL!!!!! Do not use UHAUL at...
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bruce2017_873
bruce2017_873

u are probably an idiot who can read a fuel gauge

Product
Uhaul Truck Rental
I liked
  • Equipment
I didn't like
  • Return location cheated me on fuel charges
#1096019
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Uhaul - Misleading truck box size
The online rental reservation is EXTREMELY difficult to use, I had to make a call , I also had to make a second call to confirm where I was getting the truck from as I did not receive that call from UHaul As I was leaving a customer was inquiring about renting a truck...
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bruce2017_873
bruce2017_873

we have a lot of people that use it they must be just a little smarter then u r your smart phone can fix stupid idiot

2.4
Product
Uhaul Truck Rental
I didn't like
  • Depiction in truck size
#1095642
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We didn't notice until we had u loaded everything the next day that the rood leaked and our mattress was soaked at least 12" across the bottom and took 3 days to dry out. It is now permanently stained and I hope it doesn't get moldy. I filed an insurance claim and...
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Anonymous
14419

In the rental contract you signed it says, "I understand that the equipment rented is water resistant, not water proof. So there for you will not be covered in the event your ...

1.1
Product
Uhaul Truck Rental
#1088619
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We reserved few months earlier a truck for moving apartment, they told us by phone that everything was ok, we would have a truck reserved for this date, at these hours at this place.They said that we have to do nothing more and they sent us the confirmation email. The...
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bruce2017_873
bruce2017_873

that's what happens when its busy we do reserve equipment until about 24 hrs in advance because somebody else might have put reservation on it before u traffic will find equip...

1.0
Product
Uhaul Truck Rental
#1087930
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U-Haul sent me a survey after my rental.Only problem is that it only asks about the pickup and drop off locations - which were fine. It asks nothing about U-Haul's services - for a very good reason. U-Hauls systems are HORRENDOUS. (So U-Haul since you don't ask about...
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bruce2017_873
bruce2017_873

your an idiot we have people do express check right in parking lot walk in and we hand them the keys u don t know how to operate your dumb phone oh I mean smarter than u phone

Product
Uhaul Truck Rental
#1087251
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I ordered a tuck a month and a half ahead or time.Set it all up. Called main number to check on where my truck an car transport would be left. The representative asked where I lived and I asked if it cold be left at one of the two locations in Totowa, NJ, she said one...
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bruce2017_873
bruce2017_873

just because u set up reservation 45 days in advance does mean the equipment will be at that uhaul they might have find the equipment at the closest location 2 u

Product
Uhaul Truck Rental
#1084807
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