Cedar Falls, Iowa
Not resolved
1.0
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Customer service
Price Affordability
1 comment

Promises,promises they hype u up.i should have learned from my first experience with u-haul we reserved a 26' truck they call a day before that the 26'er is not available too late to call another company so we settled with a 20' and a small trailer we had to haul.Well it happened again reserved a26'again they just called again no 26' after they promised us one.Never again will i be doing business with U-Haul nor will we recommened this company to anybody.Liars

Product or Service Mentioned: Uhaul Trailer Rental.

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Anonymous
#1070854

This is common. They always tell me my reservation is set than call right before the offices close the night before and *** into a rental or location you don't want.