I have rented from Uhaul several times, and had never had any issues. I borrowed a large truck and hired some day labor to move me.
The truck was too small for all my things, so I reserved 6' x 12' trailer from Uhaul. When I got there, they asked for my driver license and license of person who would be driving the towing truck. The guy I had hired gave him his license. Uhaul's system brought up a small balance on him (that uhaul was showing was in dispute) and had linked him to a moving company past due (the guy's regular job) account.
Uhaul would not rent me the trailer even for cash (even if I hooked it to my SUV & towed it myself) and told me the laborer was forever linked to his boss's acct and that now I am forever linked to both their accts until they both pay!! Is this even legal??
Product or Service Mentioned: Uhaul Trailer Rental.
Reason of review: Order processing issue.