Product: Uhaul Trailer Rental Clear all filters (61 of 61 reviews match)
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we had already reserved a trailer on line but original place did not have.Went to this rental place. Large assortment. We needed (2) 5by 8. Had already rented one the day before. Said all their computers were down we would have to wait. We asked why they could not take...
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1.0
Product
Uhaul Trailer Rental
#1197306
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Rented a ramp trailer as daily rental.Moving out of town but only needed the thing one day. Towing vehicle broke down, needed to drop trailer. Called "CS" about possibility of changing contract to one way since daily return schedule would not be met. After a proper...
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3.6
Product
Uhaul Trailer Rental
#1166834
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Uhaul - 5 hours stuck on highway

Rented a tow behind trailer, had a tire on it blow. The trailer was so old it should not have been on the road. It took 5 hours of us waiting on the side of highway before it was fixed. we were charged in full for this horrible experience.
1.0
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Product
Uhaul Trailer Rental
#1133807
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My husband and I had to wait over an hour at our pick up location (luckily the one we had asked for).The people at the local shop were nice, but they had hooked up the wrong truck to the trailer to pull a car. They didn't want to change the whole arrangement and...
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2.3
Product
Uhaul Trailer Rental
#1127907
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When reserving the truck you are led to believe that you will pick the vehicle up locally and drop it off at the closes uhaul location on the other end. Not the case! You find out the night before you leave that you are picking up the vehicle where it is convenient for...
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3.0
Product
Uhaul Trailer Rental
I didn't like
  • Pickup and drop off location distances
#1116644
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My daughter rented a trailer on line through Uhaul to move house (I was the designated driver on the booking). She waited until a couple of days before the move and then rang to find out the pick-up location and was told Mission BC. The day before the move she thought...
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bruce2017_873
bruce2017_873

u do not get charged for the trailer if u r bringing back 2 the same location as u picked it up at they only put a hold on the card for the rental amount when u return the equ...

1.0
Port Moody, British Columbia
Product
Uhaul Trailer Rental
#1096057
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I was under the impression that the size trailer I had "reserved" online was actually reserved for me and not up for grabs to anyone who wanted it.Especially after an email confirmation and two phone call confirmations that the trailer will be ready. Now I have to...
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1.0
Product
Uhaul Trailer Rental
#1092419
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So, this review is for U-Haul in general, but I did deal with the staff and manager at the Gardena location.I made what I believe to be a reservation by phone. I reserved and scheduled to pickup a cargo trailer at the Gardena location and gave my credit card...
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Anonymous
Amanda

The guarantee is only in affect once the reservation is scheduled at a specific location (usually the day before). Also not any location can give it too you because they have ...

1.0
Product
Uhaul Trailer Rental
#1074972
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Booked a Trailer for the 28th of April.Got an email from U Haul subject line your reservation. Was assured by the U Haul rep that they would have my trailer for sure. Got a Call April 27th letting me know there would be no trailer available. Their Guarantee is useless,...
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Anonymous
dealer

Your reservation has to be actually confirmed at a U-haul location before the $50 credit is valid

Anonymous
Anonymous

U Haul did contact me after the post I made. They were very apologetic and informed me that it had been a very busy weekend and that they had not handled the situation the way...

2.2
Product
Uhaul Trailer Rental
I didn't like
  • Fact my reservation was not kept
#1041830
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I have rented from Uhaul several times, and had never had any issues. I borrowed a large truck and hired some day labor to move me. The truck was too small for all my things, so I reserved 6' x 12' trailer from Uhaul. When I got there, they asked for my driver license...
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Anonymous
Anonymous

IF YOU ARE WITH A PERSON THAT IS ON E-ALERTS THEN U-HAUL EMPLOYEES CANNOT ANYONE IN YOUR PARTY UNTIL THE MATTER IS CLEARED UP.

Anonymous
Anonymous

Before you rent a U-Haul BEWARE...if you don't plan to be the actual driver, be sure the driver you plan to use does not have an outstanding balance with them! They will link...

2.0
Product
Uhaul Trailer Rental
#1034613
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