807 W Atkinson Ave, Milwaukee, WI 53206, USA
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

I set a reservation for 24 hours from 3 pm to 3 pm and it was confirmed. Then they called me back an hour later said it would only be available from 6 pm to 3 am.

They had other families who wanted to use it and wanted to make money off of both of us I guess. So that ruined my plans and now I don't know where I can store my stuff as I change apartments because Uhaul sucks. Where am I supposed to take stuff after 3 am in the morning? Completely lost my trust in Uhaul after this.

They do not care for their customers, only about making money however they can. They will not get my buisiness again.

Product or Service Mentioned: Uhaul Truck Rental Booking.

Reason of review: Not as described/ advertised.

Monetary Loss: $20.

Preferred solution: Deliver product or service ordered.

Uhaul Cons: Lies, Waiting on the phone forever.

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