Product: Uhaul Storage Unit Clear all filters (8 of 8 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
1.2
Details
Uhaul - Indoor storage nightmare
Uhaul - Indoor storage nightmare
Uhaul - Indoor storage nightmare
Uhaul - Indoor storage nightmare
Uhaul - Indoor storage nightmare
Had tv and a large mirror stolen from uhaul facility. Who knows what else is missing. . Worst of all all of my belongings covered in morning mold.. major furniture. Bed. Matress couches shelves dressers. Not just a dusting of mold I'm talking wood furniture drapes...
View full review
1 comment
Anonymous
#1685774

On May 4, 2019 after a heavy thunderstorm, Uhaul's sewer backed up and the entire bottom floor was sitting in 3 inches of sewer overnight and up to 5 days. The people in the office have given us a phone number to Rep West and told us to call to file a claim. I lost things that can't be replaced like baby books, high school year books, high school letter jacket, a cedar chest hand made by my father...reading these entries really has me concerned!!

Review
#1405728 Review #1405728 is a subjective opinion of poster.
Product
Uhaul Storage Unit
Reason of review
Bad quality
3.5
Details
I moved out of my storage units on 10/22/18 and was given my checkout paperwork showing a zero balance. I was told that my monthly autopay would stop now that I had checked out. However, U-Haul autopay took out another months rent of $247.47 on 19/24/18 - 2 days after...
View full review
1 comment
Anonymous
#1625586

Get a small claims form and fill it out and send them a copy before you file it.

Review
#1396535 Review #1396535 is a subjective opinion of poster.
Product
Uhaul Storage Unit
Reason of review
Problems with payment

Uhaul in Commerce City, Colorado - U haul storage

I had a storage at uhaul in kenner, Louisiana. All of my furniture, kids cloths as well as i, my kids baby pictures. I had a 15,000 policy, and all they gave me was 1000 dollars. What in the *** can i do with . My kids new born pictures are priceless. They don't know how to talk to people. Tuis is the second time this has happened to me. Uhaul need to be put out of business. Rep west employees or so rude. Im going to sue them for more the 15,000 for pain and suffering. I have nothing.
View full review
Review
#1373692 Review #1373692 is a subjective opinion of poster.
Product
Uhaul Storage Unit
Reason of review
Bad quality

Uhaul in Chicago, Illinois - Ridiculous storage fees

1.9
Details
If you're unfortunate to fall behind in your storage payments uhaul will help you out by charging you a $50 lien fee every month your account has a balance plus a $20 late fee, its like kicking a dying man when i get my account caught up im done with them
View full review
Review
#1317897 Review #1317897 is a subjective opinion of poster.
Product
Uhaul Storage Unit
Reason of review
Pricing issue
Uhaul - Disgusted with U-Haul
Uhaul - Disgusted with U-Haul
Uhaul - Disgusted with U-Haul
Uhaul - Disgusted with U-Haul
Uhaul - Disgusted with U-Haul
Uhaul - Disgusted with U-Haul
Uhaul - Disgusted with U-Haul
I filing a complaint regarding the U-haul storage at 1030 Pleasant St., Fall River, MA. I rented a storage unit there for the last year. On 6/30/18 I have closed the account for the storage unit. The conditions of the place are the worse I have ever seen in the 18...
View full review
Review
#1293590 Review #1293590 is a subjective opinion of poster.
Product
Uhaul Storage Unit
Reason of review
Bad quality
1.0
Details
Uhaul - Crooks, dishonest, dangerous .
Isabelle apply to have insurance , and she went to make pictures of the property and why the water enter the storage??? the water enter under the door 20 feet away from the storage , the bad and old construction of the building made the water stock and over flaw inside...
View full review
1 comment
UnselfishMinkeWhale
#1504487

no just disgusted

Review
#1285448 Review #1285448 is a subjective opinion of poster.
Product
Uhaul Storage Unit
Cons
  • Issue flooded and cockroaches invasion inside the storage
Reason of review
Damaged or defective
Loss
$40000
Preferred solution
Let the company propose a solution
Tags
  • Uhaul And Restwest Insurance
Associate Named Lo over charged me 30.00 assuming my bill is late . My due date is the 9th of each month. My bill is 164.00 per month, I paid I asked him to charge my card 164.00 he charge 195.00 didn't say anything, refused to even give me a refund. I have tried to...
View full review
Review
#1274483 Review #1274483 is a subjective opinion of poster.
Product
Uhaul Storage Unit
Cons
  • Service the associate lo
Reason of review
Problems with payment
Loss
$30
Preferred solution
Full refund
They raised the price of the storage unit on me for no apparent reason. Manager just said they do that once or twice a year. Then, when it comes time for me to move my things out, they inform me that my full months rent is still due on the first as always, even though...
View full review
Review
#874830 Review #874830 is a subjective opinion of poster.
Product
Uhaul Storage Unit
Reason of review
Pricing issue

Contact Uhaul Customer Service

Mailing Address:
U-Haul Corporate Office
2727 N. Central Ave
Phoenix, Arizona 85004
United States
Phone:
(800) 468-4285
All Uhaul Contacts