Ridgeland, Mississippi
Not resolved
Customer service
Product or Service Quality

Absolutely displeaesed with roadside assistance. Drove from Mobile to Orlando oly to find out the chain of a trailer hitch was fastened incorrectly ono the axle of a front wheel drive vehicle.

Needless to say, it was immovable. Help from roadside-'it's 10:30 pm EST & I have been waiting for an hour plus for U-Haul's Roadside Service to conw through. One representative did not request service because I hung up and ended her nonchalant call. This was after she inicated she would request the service.

She notated that I said I would call AAA.

That ia my perrogative to call anyone I please. Her job is to request assistance based on customer need

Product or Service Mentioned: Uhaul Roadside Assistance.

Reason of review: Poor customer service.

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