WARNING, do NOT use Uhaul to ship your stuff through their UBOX service. It's really not worth the money that you'll be saving from hiring real professionals like PODS or whereever other services there are.
My husband and I moved from LA to Atlanta this week. The service is absolutely terrible at both ends! It's impossible to get anyone who can actually help you talk to you. The whole ordeal from schedule the pickup/storing our stuff/dropping it off has been a complete nightmare from beginning to end!
Worst of all, the absolute unbelievable and unacceptable thing happened! We got to Atlanta and they have sent us the wrong box!!! No one has any idea where my ubox is. The box with our whole life in it, missing! Can you imagine putting your entire life into a box and having Uhaul lose it! AND they had the nerve to charge our credit card for the "drop off".
We took a picture of the inside of the wrong box that was delivered to us and it had a name inside and I emailed it to Uhaul and the representative told me that they've been looking for that box for a month! And she said it so casually like this kind of thing happens all the time.Clearly, this is not an isolated incident. This kind of thing happen all the time at Uhaul. Do your research. Do not get their service! It's really worth paying $1000 or even $2000 more for real professional shipping company.
DO NOT HIRE UHAUL to ship your things. Our box is insured for $10,000 but I don't even know when we'll see that money.
Product or Service Mentioned: Uhaul Shipping Service.
Monetary Loss: $10000.