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4.1
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Customer service
Diversity of Products or Services
Product or Service Quality
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1 comment

My names is deshonda johnson. I rented a uhaul on december 5 2016 i paid them already but now they been constantly taking money out of my account still they just took 87.57 that wasnt supposed to been touched...i was wondering what do i have to do to get my money put back n my account or to get a new card.. I need my money becausd i have bills to pay and i didnt kno i would have to go througj this with a uhaul place now its hard to trust anybody with my card number because this is the first time this have happened to me they took it off anoter time but i called my bank snd let them know so they put it back on my card than when i went to the store today the man kept saying my card was delined so after i called it they said i had a balsnce of negative fifty six dollars when i wsnt pose to because i just had twenty two dollats on my card

Reason of review: Problems with payment.

Uhaul Pros: Customer service.

Uhaul Cons: Debit money disappeared.

  • Missing Funds
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offconsumerpissed
#1251724

What's the rest of the story? Due to my line of work, I've used Uhaul probably a dozen times. Never have I ever been randomly charged.