Product: Uhaul Car Rental Clear all filters (9 of 9 reviews match)
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I specifically told Melini McFarland at the Clarkston ga northern ave Uhaul location that I wanted to chose the "reimburse Uhaul for damages option(if applicable).." Ms. McFarland stated to me"...Insurance policy number?.." Because I did not have auto insurance of...
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Anonymous
Anonymous

If you do not have auto insurance then uhaul requires that you get the $10 damage waiver for the rental van or pickup truck.

Anonymous
Anonymous

Whiner - read what you sign BFORE signing and paying or just shut up.N GA Clerk

Product
Uhaul Car Rental
#917314
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I rented a van in which I was carrying food products.After arriving at our destination and un loading the van, we discovered numerous roaches had gotten into boxes. We called to complain as well we had to bomb the van before putting anything back into it. Leaving...
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Anonymous
Anonymous

The dead roaches most likely came from ur food..why would there just randomly be roaches in a van that's used daily..you should not receive a refund

Anonymous
Anonymous

Awaiting corporate from Uhaul to review the case should haven resolution be 6/19

1.3
Product
Uhaul Car Rental
I didn't like
  • Bugs
  • Cleanliness of truck
#850849
Reply to reviews
I went to rent a uhaul on Sunday the 31st, and this was the last day to be out of my house, and i dont own a car so i needed the truck. I went in only to find out that there was a issue and i was told i owed 200 and something from 2013! This was a total shock to me! We...
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3.0
Product
Uhaul Car Rental
I liked
  • I did not like them at all
I didn't like
  • Failure to remedy the issue
#790910
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Made the reservation 2 weeks in advance. No problem until pickup day!!! Tried getting the truck and car hauler the morning of January 23, 2015 in Portsmouth, Va. Took about 2 hours because the car trailers number was not on their inventory. (This should have been my...
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u12797
u12797

My name is Maria Palmisano and I am with U-Haul International. I first want to offer you my apology for the inconvenience you experienced with your U-Haul transaction. Pleas...

Anonymous
harsh

Uhaul screewwed me a few years ago. I was moving out of state, booked the truck & flatbed tow two weeks in advance also. Called day before move to double check - all seeme...

Product
Uhaul Car Rental
I didn't like
  • Over charging for usage
#594268
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Relocation from Los Alamos, NM to Fort Collins, CO Los Alamos UHaul - 127 East Gate, Ste 104 Fort Collins UHaul - 6100 S. College I inquired if I need the truck for an additional trip what are the costs and how do I extend? The Manager at Los Alamos office stated "I'll...
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Anonymous
Anonymous

How far did you drive on the second trip? Sounds like they gave the truck for the extra days for free and then charged you for the mileage you put on during the second trip wh...

1.0
Product
Uhaul Car Rental
#559677
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The standard procedure here is to turn the vehicle over to the customer with a less than full tank of gasoline. When I asked why they didn't fill the tank and expect it full when returned the way all rental car companies do. I was told by the lady at the counter that...
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Anonymous
vic

The amount of gas you should return it with is clearly written on your contract.

Anonymous
Anonymous

U-haul has a gauge right on your contract that tells you EXACTLY how many gallons to put back in to make it right. That way you don't accidentally over fill.

Product
Uhaul Car Rental
#454026
Reply to reviews
U-Haul, toledo put hitch & wiring package on our cargo van. Days later we rented car dolly to pull our PT Cruiser to Titusville, Fl. Clerk could't get ramps into "up" position and sent us out with them sticking out causing scrapes on bottom of car & damaging...
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mk13929
mk13929

That\'s what they do, they don\'t give a ***. Look, in all reality I must agree don\'t think for a second that this isn\'t true. I know this first hand, as having had pers...

Product
Uhaul Car Rental
#234649
Reply to reviews
Uhaul - Damaged my Vehicle
1/1

Uhaul - Damaged my Vehicle

#1060394
1.0
Details
I RENTED A TRUCK FROM AND PARKED MY CAR IN A LEGAL SPOT ACROSS FROM THE OFFICE.WHEN I RETURNED MY CAR WAS DAMAGED.THE TWO GUYS AT THE COUNTER KNEW WHO HIT MY CAR BUR REFUSED TO GIVE ME THE INFO,AND NOW U HAUL INA CO ARE GIVING ME THE RUN AROUND
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Customer service
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Warranty

Review about Uhaul Rental from Boston, Massachusetts

#741528
We went to rent a car transporter and took us an 1 hr trying to get it hooked up and trying to get contract down, in the process had to put up with the employee smell of marijuana smoking like that is normal. Boston Ma
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