Update by user May 27
Uhaul Canada Mississauga it's a hellllllll. Uhaul USA Chicago 100%, great Jason.
Original review posted by user May 27
I rented a truck 15 inch's with a trailer for my car, Uhaul Marvis, gave me a trailer the light was broken and the guy was a complete incompetent, he didn't know how to fix my car on to the trailer, and told me to go in main uhaul in Mississauga, here the manager ignored me, and my problem, after to ask his attention for my case, he insulted me, *** customer, screaming infront of all employees and customers, then I said I would call the police, he gave me the attention, and took 4 hours to repair the lights, I paid $ 3224 in cash to be insulted and terrible customes service, my contract is # 201660270, only in Chicago USA, they were able to help me.I was misleaded with no options but to drive myself and tow my car all the way to Vancouver, if I was told that I had other options I would do so.But no options were offered to me.
This happened on May 18,2017.I know I can be reimbursed alot more than what hads been offered for me in Chicago,by the way only there I was treated with respect,I must mention the managers name, he was excellent ,Mr.Jason Zamora
Review about: Uhaul Truck Rental.
Reason of review: Poor customer service.