Not resolved

Update by user May 27

Uhaul Canada Mississauga it's a hellllllll. Uhaul USA Chicago 100%, great Jason.

Original review posted by user May 27

I rented a truck 15 inch's with a trailer for my car, Uhaul Marvis, gave me a trailer the light was broken and the guy was a complete incompetent, he didn't know how to fix my car on to the trailer, and told me to go in main uhaul in Mississauga, here the manager ignored me, and my problem, after to ask his attention for my case, he insulted me, *** customer, screaming infront of all employees and customers, then I said I would call the police, he gave me the attention, and took 4 hours to repair the lights, I paid $ 3224 in cash to be insulted and terrible customes service, my contract is # 201660270, only in Chicago USA, they were able to help me.I was misleaded with no options but to drive myself and tow my car all the way to Vancouver, if I was told that I had other options I would do so.But no options were offered to me.

,730 that has not been resolved going on a week

This happened on May 18,2017.I know I can be reimbursed alot more than what hads been offered for me in Chicago,by the way only there I was treated with respect,I must mention the managers name, he was excellent ,Mr.Jason Zamora

Review #1052935 is a subjective opinion of a user.

Additional Services
Discounts and Special Offers
Tracking Tool
Customer service
Value for money
Insurance Quality
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
Product or Service Quality
Price Affordability
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Uhaul?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

THE WORST PUBLIC STORAGE - PANORAMA CITY, CA - MY UNIT WAS BROKEN INTO Public Storage "Our storage unit was broken into in October 2016 - the thief was caught in plain sight by my wife..." Read more Uhaul - Piano in garage Uhaul "Recently, I moved to Florida. I ordered U-haul/ Moving Help to unload my things. However, the company that unloaded my stuffs, put my piano in the garage, which is very..." Read more Two Men And A Truck - Damaged and stolen items Two Men And A Truck "Three men and a little girl showed up for my job. They ran hours past quote, stole items and returned a few days later. Damaged many items and will not..." Read more Uhaul - 3 replacement tires and 8 hours in delays. Uhaul "I have recently rented a u-haul truck and had a miserable experience throughout the entire process. I have already filed a complaint through the customer service number and spoke with..." Read more Color By Pascale - No DELIVERY OF PRODUCT Color By Pascale "Ordered from them on 5/31/17 never received my product received order confirmation and delivery tracking information on 6/7/17. But have never received product and tracking information went to track nothing..." Read more Don Karl Juravin & Roca Labs- Ask him hard questions live and watch him squirm, get angry and ban me from FB group! Roca Labs "Hey guys! I like you are in search of a workable weight loss plan. When I found this FB group for Roca Labs I was intrigued, until I was insulted..." Read more Rv One Superstores Winter Park - Rocky to Smooth In Winter Park Rv One Superstores Winter Park "I purchased an Airstream from RV One in Winter Park FL just a few days ago and after a rocky start, I spoke to the onsite manager and she smoothed..." Read more Nissan Canada - Service in Scarborough Nissan Nissan Canada "We went to do service in Scarborough Nissan last Thursday Jun29/2017. We got our car back today Jun27/2017 and this is what happen to my car there's a big scratch..." Read more