Salem, New Hampshire
Not resolved
2 comments

Renting a u-haul for about three hours was the biggest mistake ever.

First we had to drive to a separate lot to pick it up and the mileage on the truck wasn't the same

as the mileage on the contract. We brought this to the attention of the clerk on return of the

truck only to be told to rent from Penske next time. We ultimately were charged for more mileage.

I have already contacted U-haul through e-mail and have yet to hear back from them. I wish I had

read reviews before doing business with them. It seems this company's poor service history goes back

a while. They should be boycotted!!!!!!!!

Product or Service Mentioned: Uhaul Truck Rental.

Monetary Loss: $75.

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typeav
#398304

you should file a dispute with the bank to get your money back for the extra charges, dont let them rip you off

Anonymous
#387088

Good Afternoon. We seen your post and would like to address this.

Any chance you can email contact information to help? Send to uhaul_cares@uhaul.com and we'll contact you immediately.