I recently rented a U-Haul truck with the understanding that the fee would be $29.99 with $.89 per mile and to refill the gas. As I gave the employee my card to "swipe" so that it would put the truck on "hold" until I returned it; I made the *** assumption it would charge the $29.99 as advertised until the truck was returned.
Not only does U-Haul not charge the advertised $29.99 but they adamantly state that the $89.99 you will be charged is common practice and placed on the contract. I not only received an additional $60 charge on my account but 2-$35.00 NSF fees from the unexpected additional U-Haul hold charges.
Don't give them your credit/debit card to swipe unless they advise you prior that the charge is NOT $29.99 but $89.99!
Product or Service Mentioned: Uhaul Truck Rental.