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It is hard to believe but somehow our U-Haul pod was shipped to California instead of Florida!! It took many phone calls for U-Haul to finally admit where are belonging were.

We have now been waiting since July 18 - an additional 19 days for our belongings! We were told that the shipper made a mistake and we would not be charged an additional $1,300 for shipping our pod from CA to FL. Guess what... we have been charged another $1,300!!

I am pissed! We are now fighting again with U-Haul to get the charge removed and the promised $50 credit per day that the pod is late..19 days... $950!! I actually am fighting for a FULL REFUND!

The hassle and extra expenses we incurred due to U-Haul's mistake are worth at least an additional $500! NEVER USE U-HAUL pods!

Product or Service Mentioned: Uhaul Long Distance Moving Service.

Reason of review: Problem with delivery.

Monetary Loss: $1800.

Preferred solution: Full refund.

Uhaul Cons: Uhaul does not own up to their mistakes.

  • Bad Customer Services
  • Shipped To Wrong State
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