It is hard to believe but somehow our U-Haul pod was shipped to California instead of Florida!! It took many phone calls for U-Haul to finally admit where are belonging were.
We have now been waiting since July 18 - an additional 19 days for our belongings! We were told that the shipper made a mistake and we would not be charged an additional $1,300 for shipping our pod from CA to FL. Guess what... we have been charged another $1,300!!
I am pissed! We are now fighting again with U-Haul to get the charge removed and the promised $50 credit per day that the pod is late..19 days... $950!! I actually am fighting for a FULL REFUND!
The hassle and extra expenses we incurred due to U-Haul's mistake are worth at least an additional $500! NEVER USE U-HAUL pods!
Product or Service Mentioned: Uhaul Long Distance Moving Service.
Reason of review: Problem with delivery.
Monetary Loss: $1800.
Preferred solution: Full refund.
Uhaul Cons: Uhaul does not own up to their mistakes.