Moving is a hassle. Some companies make it easier, others take advantage of people as they try to sort things out when moving their lives from point A to point B.
The Main Rd U-Haul facility sells moving boxes and brags about their willingness to buy back unused boxes... if it were only so easy. I had four left over mirror boxes, two different sizes, not a lot of money. The manager of he store ( a man I had not seen before in the six or seven times I had purchased boxes at the site) refused to check his computer for the record of my credit card purchases.
"Where's your receipt?" was all he could parrot.
"Somewhere in a mass of hundreds of boxes still unopened at my new location" was not something he chose to comprehend. He smirked as I observed how willing he seemed to steal the boxes from me for free for resale to the next sucker who trusted him to honor their "buy back" pledge.
Product or Service Mentioned: Uhaul Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Full refund.
Uhaul Cons: Customer service.