Dolton, Illinois

I went online to reserve a U-Haul truck 5 days in advance. U-Haul calls within five minutes and says their nearest truck is 15 to 20 miles from my location, this could add $30.00 to $40.00 to my bill.

I drive past many U-Haul truck lots daily, some within 5 miles, these lots almost always have trucks on them trucks of different sizes.

U-Haul is telling its customers they don't have trucks close to their location in order to increase driven mileage and to ramp up the rental cost. This is a scam perpetrated on the unaware consumer and should be brought to light, complained about and hopefully make U-Haul a honest company.

Product or Service Mentioned: Uhaul Truck Rental.

Reason of review: Not as described/ advertised.

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