1961 E Covina Blvd, Covina, CA 91724, USA
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

This charter oak covina store is a joke!!! The overweight small boy named MICHAEL is a completely pathetic human and horrible employee!!!!!!!!

First, he complained about your computer system calling it *** more than three times, he then let us know that he still had to mop the floors and he was busy. ( we were the ONLY customers there) he then took us to a truck where he almost hit one of us with the truck falling door!!! He then ran around like a chicken with his head cut off "cleaning" the truck right in front of us as we waited. Most concerning was when asked to reverse the truck out for us, he angrily got in the truck and almost reversed into one of us!!!!!

He then put his foot down and skidded with your truck around the parking lot, then did unnecessary dangerous truck driving almost reversing to my car!!!!! CHECK YOUR TAPE FOOTAGE!!!!!!!!!!! THIS EMPLOYEE IS LIKELY TO HURT SOMEONE ONE DAY!!!!!!!!!!!!!! I Have NEVER had worse service EVER and will NEVER use uhaul EVER AGAIN!!!!!!!

I only write in warning of what this employee is capable of!!!!!! Again his NAME is MICHAEL and he has represented your company in the WORST way!!!!!!!!!!!!!!!!!

Product or Service Mentioned: Uhaul Customer Care.

Reason of review: Poor customer service.

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