they won't let u use a ford explorer with 4wd and a towing package, rent a trailer (and they won't even tell u why!?) seriously they need to work on their customer service, isn't the customer the one thats supposed to be right? aren't we the one's they are trying to please, not vic-versa (and whats even more rediculous is i am having to type more (so i have 100 words) to match their dumb cumstomer complaint guidelines, can't a person just complain in their own words (no matter how many is takes?).
Monetary Loss: $30.