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Uhaul - $10 000 loss by using U Haul trucking.

They alow people to hangout to help women movce and fob them without a gun. They have a person to act as an employee to say they are closing at 6:45pm and place a lock on the truck to return and no one know anything about a key to unlock the key. Your belongings are stolen with no one claiming blaime. I went to I thought to be the the head of the company the end close out
Company wrote 0 private or public responses to the review from 15 hours ago.
2.4
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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#1422480
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On December 5 pulled my RV in the Uhaul of ST. PAUL to get propane due to the fact that it's 20 degrees outside. I was told by the manager lady on duty that the reason I was lied to about their inability to fill my RV with propane was because we look like drug addicts...
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Company wrote 0 private or public responses to the review from Dec 05.
Anonymous
Anonymous

No on cares...

1.0
#1416272
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On April 16, 2018, I entered into an equipment contract with U-Haul Moving & Storage of Philadelphia for the rental of a moving truck. I loaded all of my possessions into the truck and was involved in an automobile collision while transporting them to my destination....
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Company wrote 0 private or public responses to the review from Nov 29.
I didn't like
  • Not returning all my personal items
#1410889
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Uhaul - Rented me an UNsafe Truck
WE broke down on our way home on a one-way rental from Floyd VA to Seabrook, NH 757 Miles. They put us up for the night while a mechanic "fixed" the issues with the brakes. We were texted by service the next morning at 8:58 AM stating the mechanic was on his way with...
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Company wrote 0 private or public responses to the review from Nov 29.
2.2
Floyd, Virginia
I liked
  • Service girl lisa who helped us with hotel accommodations
I didn't like
  • Response from uhaul customer service
  • Lack of empathy for our situation
  • Quality of the truck
#1410472
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Uhaul - Indoor storage nightmare
Uhaul - Indoor storage nightmare
Uhaul - Indoor storage nightmare
Uhaul - Indoor storage nightmare
Uhaul - Indoor storage nightmare
Have been over charged quite a few times. Payments made not applied to account. Had tv and a large mirror stolen from uhaul facility. Who knows what else is missing. . Worst of all all of my belongings covered in morning mold.. major furniture. Bed. Matress couches...
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Company wrote 0 private or public responses to the review from Nov 22.
1.2
#1405728
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Took the time to setup an online account in hopes of a quicker pickup and dropoff process for a major and exciting local move for my family. Neither of the experiences were as easy as they should have been. The information provided by your phone support contradicted...
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Company wrote 0 private or public responses to the review from Nov 20.
2.9
#1404111
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I ordered a truck for moving, the next day that I made the reservation I had 3 phone calls changing the pick up location because the previous ones were not available. The day I was suppose to pick up the truck, I called an hour before my reservation to confirm...
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Company wrote 0 private or public responses to the review from Nov 19.
1.0
I didn't like
  • Counter clerk argued with me
#1403547
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I reserved a 26ft.truck 11/11/2018 to be picked up on 11/18/2018 at 10am at Xenia country inn uhaul site. I get there and am told that they don't have the truck i reserved, the customer didn't bring it back?So the guy working at Xenia uhaul called Beavercreek uhaul and...
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Company wrote 0 private or public responses to the review from Nov 18.
#1403059
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About a week ago I reserved a U-Haul moving truck for a one-way trip approximately 1 1/2 hours north. I just received a phone call from U-Haul saying that there is no truck available at my chosen rental site and that the only truck available is about 2 hours north of...
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Company wrote 0 public responses to the review from Nov 18.
#1403013
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U-Haul has the absolute worst trucks, worst customer service, and their “reservation guarantee” is no guarantee at all. We’ve had U-Haul trucks break down on the road which have caused us great expense and delays. Recently, we reserved a U-Haul truck in Fort Myers, Fl....
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Company wrote 0 public responses to the review from Nov 11.
#1398199
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