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Uhaul - They were taking money out of an account that wasn't mine

Feb 11 th rented uhaul long term rental paid cash for deposit but they debited an account that was not mine nor was he on the rental contract. They have attatched the card to our customer number because it was used to pay a previous rental. They refuse to refund then the truck was In An accident on March 20th and they had possession of vehicle since March 6th how am I responsible for bill
1.0
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#1230849
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I rented a Van on Friday the 6th of April. In their terms and conditions is states it is ok to use your private auto insurance instead of paying 10 dollars for their insurance. They agreed then right in front of me they marked that I had declined their insurance and...
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1.0
#1229664
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They rented truck my daughter reserved to someone else. Was suppose to be back by 3 pm. Manager was suppose to call her, never did. U haul was suppose to call Sunday to let them know truck was ready, they didn’t. They call and truck not back it was rented out for...
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1.5
#1229335
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i rented a tow dolly in austin texas location in lamar texas no 737051 i noticed a empty round hole in the middle of the dolly when i picked up the dolly never gave it any concern as i thought they would know what they were doing hooking it up.how wrong was i. half the...
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#1227895
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Uhaul - Just disappointed

Uhaul - Just disappointed
Uhaul - Just disappointed
AFTER BEING TREATED AS IF I STEPED BACK INTO THE JIM CROW DAYS, BY A CHAISER AT UHAL. I GET A BILL AFTER PAYING WHAT I OWE.
#1225270
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I was charged a $30 late fee 7 days after returning my rental. Truck was returned after hours and I was sent a receipt the next day for the extra miles. However, 7 days later my credit card was billed for the late fees plus an additional $30. Here is the company email:...
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3.0
#1224592
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Rented 26 foot truck for moving . Got text to call to call in . I did was asked why I was caiiing told the man and was told I did not have to call. Ok asked where to pick up Monday . Was told in another town when I told him where I lived said lucky Idid not have to go...
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#1223276
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I agree with everyone here who states a class action suit should commence. I was hit in Philadelphia. My back bumper and left side quarter panel were impacted. I initially waited two weeks before I heard from anybody at Repwest. It's going on a month, and I have yet to...
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#1223178
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I ordered a wiring harness for my truck and waited a week for it to arrive at my local UHaul store, 721 W Memorial Rd, Oklahoma City, OK. It broke within a half hour. The counter clerk argued with me and, when I picked a call from the trailer dealer, went to her office...
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1.0
I didn't like
  • Product broke within 30 minutes
  • Counter clerk argued with me
  • Fact that i wasted my time and money
#1223087
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Uhaul - Shouldve seen reviews big scam

Uhaul tried to charge me $800 for 2 hours rental, prices are still ridiculous charged me $5 per gallon! Sales attendant sold me things i didnt need
1.6
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1220902
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