Uhaul - Review in Insurance category from Johnson City, Tennessee
a u haul truck exploded or caught fire and exploded something in engine and caused the wind to bust out of my car.police were called ebcuase I went inside uhaul and the manager would do nothing.
when the police get there the manager was told by police that they could hit me or use force to remove me from their premises. then on top of that u haul will not pay for my window. Guess why?? There is a rebel flag in the window.
Yes a REBEL FLAG!!You know what u haul its a flag and my car was innocent and now I am out not only a car but also the time from my family because I had to keep my kids in the hot sun ( one of which is 4 weeks old) and the fact that I was threatened!!!
Reason of review: Poor customer service.
Monetary Loss: $15000.
Preferred solution: Full refund.
I didn't like: Customer service.