I rented a truck for in town use. I drove 10-15 miles at most.
I dropped the truck off after 3 hours of use or so. I got a bill today saying I had driven 599 miles. Took me about 30 minutes on the phone to contact the corporate office as the local place wouldn't answer the phone. It took longer than it should, to make it clear that it is pretty much impossible for me to have driven that far considering that would mean I drove that truck 200 miles per hour.
I was told it can take up to 8 days for me to maybe get a refund. Not very happy and doubtful I will use uhaul in the future.
Product or Service Mentioned: Uhaul Truck Rental.
Reason of review: Pricing issue.
Monetary Loss: $434.
Preferred solution: Price reduction.
Uhaul Cons: Being overcharged for mileage.