I planned to move today. Didn't expect to get kick in the nuts by UHAUL.
I rented a 24ft truck after I explained to the guy what I had to move, I was also advised to get the *** no good insurance they have this was around 9:00 am. I drove to my apartment complex which is 8 miles from the U-Haul location. I turn into the complex the truck gets stuck, the back is too low for the hill so I call the guy Reginald and told him that I was stuck he advise me to I had to call the 800 for roadside a tow truck company. Insurance does not cover you being stuck..
I had to pay $135 out of pocket for jacking up that raggedy *** truck. It took 2 hours for a tow to come. I let Reginald know that I was coming back to exchange the truck for one size smaller. I get there he tells me he needs an extra $100 for exchanging and he could not reverse any charges.
So 16 miles 2 hours later I was charged $79.98 for insurance 14.99 milage 11. and some change and for the piece of *** truck 39.95 and taxes. no move was accomplished at all today.. so I'm in the hole $214.98 for tow company jacking up the rear of the truck $79.98 for having the truck for 2 hours of being stuck .
WTF. I need to find a corporate office number.
Product or Service Mentioned: Uhaul Truck Rental.
Monetary Loss: $214.