This rude, nasty unprofessional Manager called me stating the Credit Card that was used was declined. She stated that they couldn't take payment, and my name was sent to the Collections Department.
My friend found out with his Bank that there was no such attempt to charge his Credit Card.
He picked up a Bank Statement and went in person to show proof of his Bank statement and pay $11.47 in cash. This Manager was disrespecting me on the phone by talking over me and laughing on the phone and told a co-worker to hang up the phone.