Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

I called the location direct, asked the agent if she was at the location or was she at the 800 service center twice. Both times she said she was at the actual location.

I then asked if I would be able to leave my car at that lot while I rented the Uhaul Van for 4 hours and she replied YES! So I go online, make the reservations, pay for the van and do the express check-in. I get to the UHaul location the next morning only to stand in line behind a woman that was told she did not have reservations nor did they have the vehicle she reserved.

It then became my turn only to be told I could NOT leave my vehicle. I then left without the vehicle with my mouth open looking at all the places I could park!

Product or Service Mentioned: Uhaul Car Rental.

Reason of review: Bad quality.

Uhaul Cons: All of the experience with uhaul.

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