Troy, New York
1 comment
Not resolved

Rented a 20 foot uhaul truck and drove from Albany, NY to Troy, NY (around 11 miles) and the gas guage moved from half to just under a quarter.Seeing as they advertise the tank capacity at 40 gallons, I put in 22 gallons of gas ($55) thinking that would get me to around 3/4.

Related: Uhaul - Overcharged for their .99 truck rental service

Nope, it filled up the tank completely and then I drove from Troy, NY to Altamont, NY (23 miles) then back to Troy, NY (another 23 miles) then back to Uhaul (8 miles) and the tank is just past 7/8 full. Called uhaul and they refused to give me any refund or explanation.

Unbelievable.Picture verifies the mileage and gas tank at completion.

Review #854115 is a subjective opinion of a user.

1.0
Website
Staff
Insurance Quality
Product or Service Quality
Exchange, Refund and Cancellation Policy
Turnaround Time
Customer service
Warranty
Additional Services
Discounts and Special Offers
Value for money
Reliability
Price Affordability
Diversity of Products or Services
Tracking Tool
PRODUCT OR SERVICE Uhaul Truck Rental
Reason of Review / Monetary Loss Poor customer service / $55
Preferred solution Full refund

Had an Experience with Uhaul?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Charlotte, North Carolina, United States #1315529

if its not on the exact gas you will be charged, no exceptions. just over 7/8 is not enough it needs to be almost full.

You May Also Like