Rented a 20 foot uhaul truck and drove from Albany, NY to Troy, NY (around 11 miles) and the gas guage moved from half to just under a quarter.Seeing as they advertise the tank capacity at 40 gallons, I put in 22 gallons of gas ($55) thinking that would get me to around 3/4.
Nope, it filled up the tank completely and then I drove from Troy, NY to Altamont, NY (23 miles) then back to Troy, NY (another 23 miles) then back to Uhaul (8 miles) and the tank is just past 7/8 full. Called uhaul and they refused to give me any refund or explanation.
Unbelievable.Picture verifies the mileage and gas tank at completion.
More Review Details
|Discounts and Special Offers|
|Value for money|
|Product or Service Quality|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Review category
- Transportation and Storage
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