Not resolved

When I went to reserve a 26' foot to move. The site quoted me one price, but when I went to place the reservation my price was jacked up $500.00.

I took my phone in to show one of their reps in my area about this. He said it was their mistake and they should honor the quoted pricing and to screen shot it. I called the 800 number and told them what happened and sent them the screen shot.

The next day one of their representatives, Nate, called be back. He confirmed where it showed I was given the wrong quote for a 26' truck, but because it was a written discription for a truck of a different size the representative refused to honor their website error.

Product or Service Mentioned: Uhaul Truck Rental.

Reason of review: Pricing issue.

Uhaul Cons: False pricing and company accountability.

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