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Upon returning my rental truck, they told me everything was OK and I was good to leave. No problem.

Then the next day I received and email charging me $ for fuel! I have a photo showing the fuel gauge and mileage when returned, and it is right where it is supposed to be. The email says it is below where the photo proves it is. VERY UNETHICAL!!!!!

Do not use UHAUL at the Logan Square location on Fullerton in Chicago, IL!

Take a photo of your fuel gauge and mileage when you pick up and return a UHAUL truck. I'm sure there are good UHAUL centers all over the country, but this one is not fair with customers!

Product or Service Mentioned: Uhaul Truck Rental.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $44.

Preferred solution: Full refund.

Uhaul Pros: Equipment.

Uhaul Cons: Return location cheated me on fuel charges.

  • Fuel Charges
  • Take A Photo
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bruce2017_873
#1396782

u are probably an idiot who can read a fuel gauge