I spoke with 4 Representatives, including Arizona, and they do not honor ANY discounts..military included in that.(they will tell you they support Wounded Warrior, their way of associating with the military, but NO discounts.
Do not be fooled.) They DO NOT reimburse for extra fuel, and you are directed to a different number for any damages. You will be charged, charged, charged..for extra days (regardless of circumstances), in short, what you sign for in cost from the place you rent/originate...will be your COST at the end of your destination, PLUS they pocket all the extra fuel, days late, damage, etc. I will never use them again! Not even local.
Do yourself a favor, use another service like Budget or Penske.
Uhaul should be ashamed of themselves and do us ALL a favor.Close their doors and get out of this "service." They offer nothing good for a consumer.
This person wrote the review because of "you are unpatriotic! you gave no 20% discount for military move, nor did you reimburse for 120.00 fuel! will never use your service again." at Uhaul. Reviewer claimed that he or she lost $760 and wants Uhaul to issue a partial refund.
The most disappointing in user's experience was dealer did not deliver what was promised. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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