Uhaul Phone Numbers and Emails

Toll-Free Number:

  • (800) 468-4285

Customer Service:

  • (866) 269-4887
    Collegeboxes
  • (866) 277-6855
    Moving supplies / online store
  • (800) 223-6218
    Supply And Purchasing
  • (866) 963-0286
    Sustainability
  • (866) 323-4591
    U-Haul Car Share
  • (800) 468-4285
  • (602) 263-6194
  • (602) 263-6772
  • (808) 441-1000
  • (808) 836-0970
  • (602) 760-4941
  • (616) 438-9839
  • (757) 463-1877
  • (904) 641-6900
  • (800) 789-3638

Emergency/ Hotline:

  • (800) 528-0355
    Roadside Assistance

Accounting/ Billing:

  • (800) 826-9633
    Credit Department
  • (800) 528-7134
    Pay equipment Damage

Headquarters:

  • (800) 528-6042

Investors/ Franchasing:

  • (602) 263-6601
    Investor Relations

Jobs/ Career:

  • (866) 870-9850

Legal:

  • (866) 242-7780

Media:

  • (866) 693-6683
    Affiliates

Sales/ Reservations:

  • (800) 528-0361
    Become A U-Haul Dealer
  • (602) 263-6555
    Real Estate
  • (800) 269-6737
    Shipped Orders
  • (888) 886-0782
    Tickets
  • (866) 404-0355
    Used Trucks for Sale

Uhaul Emails:

Accounting/ Billing
Credit Department
Business Sales
Customer Service
Collegeboxes
General Info
Report Impounded or Abandoned U-Haul Equipment, Sustainability
Investors/ Franchising
Legal
Privacy Inquiries
Media
Affiliates
Sales/ Reservations
Real Estate, Shipped Orders, Tickets, Used Trucks for Sale
More phone numbers and emails Less phone numbers and emails

Uhaul Contact Information

Uhaul Website:

Uhaul Online Chat:

Corporate Office Address:

U-Haul International, Inc.
2727 N. Central Ave
Phoenix, Arizona 85004
United States
Edit Business Info

Uhaul Rating Based on 511 Reviews

Rating details

1.4
more details
Customer service
Reliability
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Uhaul Customer Service Calls

867 TOTAL
CALLS
05:34 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Uhaul Customer Service?

Payments and Charges Question:

  • “Overcharged”
  • “Over charged”
  • “Payment”

Staff Question:

  • “Great customer service”
  • “Customer service representative please”
  • “Over charging, can't get ahold of manager. On hold ivee an hour”

Request for Information Question:

  • “Looking forward my discount to rent a truck”
  • “Need to confirm drop off location”
  • “Check on a uhaul I was supposed to pick up”

Return/ Replace Question:

  • “Return of equipment”
  • “I need a car hauler for September 2, 2021 return September 7, 2021”
  • “Issue with return”

Product/ Service Question:

  • “Insurance Claim”
  • “I had some of my belongings in one of your uhauls that was rented buy one of my coworkers and the uhaul was inpounded uhaul said i our someone needed to pay the amount owed before anything will be released i dont have anything to do with uhaul”
  • “UHaul app does not work.”

Refund Question:

  • “Huge complaint/ refund”
  • “Refund needed”
  • “Refund follow up”

Account Question:

  • “You stole over a thousand dollars from my account”
  • “Accounting”
  • “Set up A business account”

Activation/ Cancellation Question:

  • “Want to cancel my reservation, # 91471412”
  • “Cancel rental”
  • “Want to cancel my reservation”

Shipping and Delivery Question:

  • “Not received verification email you put the wrong email address on the bill”
  • “Having trouble getting my ubox delivered”
  • “Full size truck”

Employment Question:

  • “I need job in this company Uhaul”
  • “Payroll.”
  • “Payroll”

Cards Question:

  • “My credit card was out in file during reserving U-Box. My reservation was never saved”
  • “Update credit card”
  • “Card won't work”

Website/ Application Question:

  • “Website problem”

Other Question:

  • “U haul”
  • “Someone hit me with a uhaul”
  • “U haul accident involving my car”

About

Uhaul Delivery Policy
To read more: https://www.uhaul.com/MovingSupplies/?ship
Uhaul Terms of Service
To read more: https://www.uhaul.com/Legal/
Uhaul Privacy Policy
To read more: https://www.uhaul.com/Legal/PrivacyPolicy.aspx
Uhaul FAQ
To read more: https://www.uhaul.com/FrequentlyAskedQuestions/
Top Uhaul Services

Truck Rental, Trailer Rental, Customer Care

Top Uhaul Products

Truck Rental Booking, Roadside Assistance, Storage Unit

Uhaul Pros and Cons

Pros: Ease of location, Truck, Numerous locations, Making a reservation on line, Disliked unwillingness to resolve issues dropping the ball

Cons: Customer service, Service, Constant mistakes, Rude customer service, Lack of assistance

Related Companies

Amerco, Moving Help, Repwest Insurance Company, Patriot Truck Leasing, Oxford Life Insurance Company

Summary

U-Haul International, Inc. is an equipment rental company that was founded in 1945. It is located in Phoenix, Arizona. The founder of the company is Leonard Shoen, who started this business in his own garage together with his wife. By the year 1955, they have more than 10,000 trailers for rent. U-Haul specializes in the rental of different vehicles: trucks, trailers, etc. The company also provides various services connected with cars, such as refueling, wiring installation, cleanings. U-Haul has the largest rental fleet in the USA. There are more than 15,000 U-Haul dealers across the US. It is easy to recognize company’s logo - white and orange stripes with a country-themed picture.

Uhaul reviews and complaints

Uhaul is ranked 96 out of 650 in Moving and Storage category

Area Served

USA, Canada

Payment Methods

VISAMasterCard

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