Contact Uhaul Customer Service
Uhaul Phone Numbers and Emails
Toll-Free Number:
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(800) 468-4285
Customer Service:
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(866) 269-4887Collegeboxes
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(866) 277-6855Moving supplies / online store
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(800) 223-6218Supply And Purchasing
Uhaul Emails:
Uhaul Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Uhaul Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Uhaul is (800) 468-4285. 78% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 81% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Uhaul may ask you for the following information to identify you as a customer: phone number, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Uhaul Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Uhaul is (800) 468-4285. 78% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 81% of customers reported contacting a real person successfully.
The average hold time is from 3 to 5 minutes. The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Uhaul may ask you for the following information to identify you as a customer: phone number, first and last name or email.
People call Uhaul mainly because of product/ service, request for information, payments and charges.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Uhaul is support@uhaul.com. 31% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Uhaul?
Most Popular Number:
| Total calls: 1 746 | Issues resolved: 58 | Last call: Feb 12, 2026 |
Contact Information
Uhaul Website:
Uhaul Help Center:
Corporate Office Address:
How Good is Uhaul's Customer Service?
Summary of Uhaul Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Uhaul?
Payments and Charges Question:
- “Deposit”
- “Pay bill”
- “Payment”
Product/ Service Question:
- “Techinal issues”
- “Complaint”
- “To pay fir storage”
Request for Information Question:
- “Need help now”
- I called U-Haul during the day shift hours and requested a rental on a truck and a trailer gave the destination where I was going and the return to U-Haul and ask how much that would be could you figure it up for me she said yes give me a second she'
- “Schedule appointment”
Return/ Replace Question:
- “Change out trailer from 5X8 to 8X12 on one way rental”
- “Changing date of pickup”
- “Change email address on UHaul site”
Shipping and Delivery Question:
- “Needed to buy packing supplies and have shipped to residence”
- “Make sure they got my truck hope ark location”
- “Dropoff location”
Account Question:
- “Because I am PISSED OFF, YOU ALL ARE CONSTANTLY BUSY ATTEMPTING TO GET MONEY FROM MY ACCOUNT, AND THE *** UP PART IS THAT THEY ALL ARE DIFFERENT AMOUNTS. AMOUNTS THAT I DON'T OWE YOU”
- “Owe a balance”
- “Need code to open garage door number”
Staff Question:
- “Talk to customer service”
- “Rude agent”
- “5000232 General Manager Account for Howard Knox High Point, N.C”
Activation/ Cancellation Question:
- “Cancellation”
- “Cancel booking”
- “Cancel storage unit”
Refund Question:
- “Refund”
- “Huge complaint/ refund”
- “To get some kind of refund for the truck I rented. The truck ran so bad and took a lot of gas. What should have took 15 hours of driving took 23 hours. The steering wheel shook the whole time which made it hard to handle.”
Website/ Application Question:
- “Car hitch installed”
- “Yes I have put an application in for the morning job I am a independent contractor that has a moving company however every time I try to get past my password it would not comply”
- “Need a hitch installed”
Cards Question:
- “You guys took money off my card and I did not authorize it so I want that money for back on my card like now”
- “U guys took money off my card and i didnt authorizing”
- “U guys took my off my card and i didnt authorized”
Employment Question:
- “W2”
- “Payroll”
- “Job opportunity”
Other Question:
- “26ft for today”
- “Road condtions”
- “Rent a truck fo”
Compare Uhaul Customer Service To
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