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Summary of Uhaul Customer Service Calls

97 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
04:46 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Uhaul to Ask about:

Payments and Charges:

  • “Extra charge”
  • “Need to make a payment”
  • “Got billed twice”

Account:

  • “Fraud and theft from my bank account”

Product/ Service quality:

  • “Brokeness... starter”

Other:

  • “Stupid manager”
  • “Verifying reservation”
  • “Extent time of use of truck by two more days”

About Uhaul

Top 5 Likes about Uhaul

Equipment, Truck, Precision automotive ceres ca kayla, Local location, Customer service at head office

Top 5 Dislikes about Uhaul

Customer service, Service, Idiotic management in the sales and reservations call center, Rude customer service, Over charging for usage

Top 5 Related Companies

Amerco, Uhaul, Moving Help, Repwest Insurance Company, Patriot Truck Leasing

Summary

U-Haul International, Inc. is an equipment rental company that was founded in 1945. It is located in Phoenix, Arizona. The founder of the company is Leonard Shoen, who started this business in his own garage together with his wife. By the year 1955, they have more than 10,000 trailers for rent. U-Haul specializes in the rental of different vehicles: trucks, trailers, etc. The company also provides various services connected with cars, such as refueling, wiring installation, cleanings. U-Haul has the largest rental fleet in the USA. There are more than 15,000 U-Haul dealers across the US. It is easy to recognize company’s logo - white and orange stripes with a country-themed picture.

Uhaul reviews and complaints

Uhaul is ranked 187 out of 1860 in Transportation and Logistics category

Area Served

USA

Payment Methods

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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