Contact Information

Uhaul Phone Numbers

Toll-Free Number:

  • (800) 468-4285

Become A U-Haul Dealer:

  • (800) 528-0361

Career Opportunities:

  • (866) 870-9850

Corporate:

  • (800) 528-0361 Public Relations

Corporate Sales:

  • (800) 528-6042

Customer Service:

  • (888) 886-0782 Report impounded or abandoned U-Haul equipment
  • (800) 528-0355 Roadside Assistance
  • (800) 468-4285

Public Relations:

  • (602) 263-6601 Investor Relations

Supplies And Services:

  • (866) 277-6855 Moving supplies / online store
  • (866) 963-0286 Sustainability
  • (866) 323-4591 U-Haul Car Share

Supply And Purchasing:

  • (800) 223-6218

Trucks, Trailers And Towing:

  • (866) 404-0355 Used trucks for sale
  • (602) 263-6194
  • (602) 263-6772
  • (808) 441-1000
  • (808) 836-0970
  • (602) 760-4941
  • (800) 826-9633
  • (800) 528-7134
  • (616) 438-9839
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Uhaul Email:

Corporate Office Address:

U-Haul Corporate Office
2727 N. Central Ave
Phoenix, Arizona 85004
United States

Help in Social Networks:

Summary of Uhaul Customer Service Calls

406 TOTAL
CALLS
75% SUCCESSFUL
CONNECTIONS
05:19 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Uhaul to Ask about:

Payments and Charges Question:

  • “Billing”
  • “Payment” , Review # 1636170
  • “Over charged”

Staff Question:

  • “Road service”
  • “I am being chrarged extra money for no reason matter the fact i put extra gasoline im ckntwctimg my lawyer because of bad cutomer service”
  • “I’m not a happ customeran would like to file a complaint on the staff member”

Request for Information Question:

  • “Touched bases about 3wks ago a mistake was made on my millage.someone was suppose to be contacting me concerning this”
  • “Question about rental”
  • “Can I pay with my credit card to get my boyfriend a Uhaul even if I don't have a license”

Return/ Replace Question:

  • “Return”
  • “Return of equipment”
  • “Return truck on 9/8/2018 @ 7:30 truck was key in on 9/10/2018 not true would like to know why was I charged $22”

Refund Question:

  • “Refund”

Account Question:

  • “Fraud and theft from my bank account”
  • “Took to much money out of my account”

Activation/ Cancellation Question:

  • “Want to cancel my reservation, # 91471412”
  • “Want to cancel my reservation”

Product/ Service Question:

  • “Need help with insurance claim. Claim adjuster never responds to my calls. Why?”
  • “I need to talk to someone in the Insurance dept.”
  • “Order a hitch online , did not come and install on time”

Shipping and Delivery Question:

  • “Didnt get truck”

Other Question:

  • “Having trouble with one of your locations”
  • “Someone rented a truck in. My name”
  • “Rent”

Uhaul Rating Stats

1.5 out of 5 stars
based on 390 reviews
See all 923 reviews

Rating trend

About

Uhaul Delivery Policy
Uhaul Terms of Service
Uhaul Privacy Policy
Uhaul Pros and Cons

Pros: Truck, Local location, Equipment, Precision automotive ceres ca kayla, Personable and friendly reservations handling

Cons: Customer service, Service, Uhaul does not own up to their mistakes, Rude customer service, Incompetent staff

Related Companies

Amerco, Moving Help, Repwest Insurance Company, Patriot Truck Leasing, Oxford Life Insurance Company

Summary

U-Haul International, Inc. is an equipment rental company that was founded in 1945. It is located in Phoenix, Arizona. The founder of the company is Leonard Shoen, who started this business in his own garage together with his wife. By the year 1955, they have more than 10,000 trailers for rent. U-Haul specializes in the rental of different vehicles: trucks, trailers, etc. The company also provides various services connected with cars, such as refueling, wiring installation, cleanings. U-Haul has the largest rental fleet in the USA. There are more than 15,000 U-Haul dealers across the US. It is easy to recognize company’s logo - white and orange stripes with a country-themed picture.

Uhaul is ranked 129 out of 1669 in Transportation and Logistics category

Area Served

USA, Canada

Payment Methods

VISAMasterCard

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Uhaul Stats

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Number of Calls

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