Uhaul Contact Information

Toll-Free Number:

  • (800) 468-4285

Become a U-Haul Dealer:

  • (800) 528-0361

Career opportunities:

  • (866) 870-9850

Corporate:

  • (800) 528-0361 Public Relations

Corporate sales :

  • (800) 528-6042

Customer Service:

  • (888) 886-0782 Report impounded or abandoned U-Haul equipment
  • (800) 528-0355 Roadside Assistance
  • (800) 468-4285

Public Relations:

  • (602) 263-6601 Investor Relations

Supplies and Services:

  • (866) 277-6855 Moving supplies / online store
  • (866) 963-0286 Sustainability
  • (866) 323-4591 U-Haul Car Share

Supply and purchasing:

  • (800) 223-6218

Trucks, Trailers and Towing:

  • (866) 404-0355 Used trucks for sale

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Currently you can call only US numbers.

Headquarters Address:

U-Haul Corporate Office
2727 N. Central Ave
Phoenix, Arizona 85004
United States

Social Networks:

Summary of Uhaul Customer Service Calls

310 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
05:17 AVG CALL DURATION
15% ISSUES RESOLVED

Customers Contact Uhaul to Ask about:

Payments and Charges:

  • “I have been overcharged excessively today”
  • “Finacial charges”
  • “Why was I charged 178 out of my account I didnt authorized to take”

Request for Information:

  • “Can I pay with my credit card to get my boyfriend a Uhaul even if I don't have a license”
  • “Question about rental”
  • “To complaint about a truck I rented from uhaul.”

Return/ Replace:

  • “Return of equipment”
  • “Return truck on 9/8/2018 @ 7:30 truck was key in on 9/10/2018 not true would like to know why was I charged $22”
  • “Return truck”

Staff:

  • “Awful service”

Product/ Service:

  • “Need help with insurance claim. Claim adjuster never responds to my calls. Why?”
  • “I need to talk to someone in the Insurance dept.”
  • “Order a hitch online , did not come and install on time”

Activation/ Cancellation:

  • “Want to cancel my reservation”
  • “Want to cancel my reservation, # 91471412”

Refund:

  • “Refund”

Account:

  • “Fraud and theft from my bank account”

Other:

  • “Become a dealer”
  • “Very unhappy”
  • “Olmost hurt by the representative”

Uhaul Rating Stats

1.5 out of 5 stars
based on 335 reviews
See all 839 reviews reviews

Rating stats

  1. 223 reviews
  2. 70 reviews
  3. 27 reviews
  4. 11 reviews
  5. 4 reviews

Rating trend

About Uhaul

Top 5 Likes about Uhaul

Equipment, Truck, Precision automotive ceres ca kayla, Personable and friendly reservations handling, Local location

Top 5 Dislikes about Uhaul

Customer service, Service, Uhaul does not own up to their mistakes, Lack of assistance, Idiotic management in the sales and reservations call center

Top 5 Related Companies

Amerco, Moving Help, Repwest Insurance Company, Patriot Truck Leasing, Oxford Life Insurance Company

Summary

U-Haul International, Inc. is an equipment rental company that was founded in 1945. It is located in Phoenix, Arizona. The founder of the company is Leonard Shoen, who started this business in his own garage together with his wife. By the year 1955, they have more than 10,000 trailers for rent. U-Haul specializes in the rental of different vehicles: trucks, trailers, etc. The company also provides various services connected with cars, such as refueling, wiring installation, cleanings. U-Haul has the largest rental fleet in the USA. There are more than 15,000 U-Haul dealers across the US. It is easy to recognize company’s logo - white and orange stripes with a country-themed picture.

Uhaul reviews and complaints

Uhaul is ranked 124 out of 1473 in Transportation and Logistics category

Area Served

USA

Payment Methods

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Uhaul Stats

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Number of Calls

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