Uhaul Phone Numbers and Emails

Toll-Free Number:

  • (800) 468-4285

Customer Service:

  • (866) 269-4887
    Collegeboxes
  • (866) 277-6855
    Moving supplies / online store
  • (800) 223-6218
    Supply And Purchasing
  • (866) 963-0286
    Sustainability
  • (866) 323-4591
    U-Haul Car Share
  • (602) 263-6194
  • (602) 263-6772
  • (808) 441-1000
  • (808) 836-0970
  • (602) 760-4941
  • (616) 438-9839
  • (757) 463-1877
  • (904) 641-6900
  • (800) 789-3638

Emergency/ Hotline:

  • (800) 528-0355
    Roadside Assistance

Accounting/ Billing:

  • (800) 826-9633
    Credit Department
  • (800) 528-7134
    Pay equipment Damage

Headquarters:

  • (800) 528-6042

Investors/ Franchasing:

  • (602) 263-6601
    Investor Relations

Jobs/ Career:

  • (866) 870-9850

Legal:

  • (866) 242-7780

Media:

  • (866) 693-6683
    Affiliates

Sales/ Reservations:

  • (800) 528-0361
    Become A U-Haul Dealer
  • (602) 263-6555
    Real Estate
  • (800) 269-6737
    Shipped Orders
  • (888) 886-0782
    Tickets
  • (866) 404-0355
    Used Trucks for Sale

Uhaul Emails:

Accounting/ Billing
Credit Department
Business Sales
Customer Service
Collegeboxes
General Info
Report Impounded or Abandoned U-Haul Equipment, Sustainability
Legal
Privacy Inquiries
Media
Affiliates
Sales/ Reservations
Real Estate, Shipped Orders, Tickets, Used Trucks for Sale
support@uhaul.com
investor_relations@amerco.com
More phone numbers and emails Less phone numbers and emails

Uhaul Contact Information

Uhaul Website:

Uhaul Help Center:

Corporate Office Address:

U-Haul International, Inc.
2727 N. Central Ave
Phoenix, Arizona 85004
United States
Claim this business

Uhaul Rating Based on 564 Reviews

Rating details

1.5
more details
Customer service
Reliability
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Uhaul Customer Service Calls

1.2K TOTAL
CALLS
05:30 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Uhaul Customer Service?

Payments and Charges Question:

  • “Billing”
  • “Need to make a payment on internet for bike hitch I buying”
  • “Dispute transaction”

Request for Information Question:

  • “How much to keep a truck a extra day”
  • “Need help moving boxes”
  • “Need help pay my bill”

Return/ Replace Question:

  • “Return money to me”
  • “I have been trying to return my vehicle for the past 40 to 45 minutes I keep taking pictures of the odometer the inside of the truck back of the truck and when I get to the last picture it's not doing anything so could somebody please check me out I”
  • “I returned the truck and was having trouble getting on your site I put the keys in the box before I could take a picture I need to talk to somebody”

Staff Question:

  • “Terrible service”
  • “Great customer service”
  • “Customer service representative please”

Product/ Service Question:

  • “My furniture got wet during my move. The uhaul truck was leaking.”
  • “Trailer not working”
  • “Damages to my property by a U-Haul”

Refund Question:

  • “I was supposed to get a refund over a week ago I want to know what's going on”
  • “Refund”
  • “Huge complaint/ refund”

Shipping and Delivery Question:

  • “Regarding order delivery”
  • “Need size of ball for 6x12 trailer”
  • “Where is my truck”

Account Question:

  • “Balance”
  • “Wrong name is on my account”
  • “You stole over a thousand dollars from my account”

Activation/ Cancellation Question:

  • “Want to cancel my reservation, for moving help on September 9”
  • “Want to cancel my reservation, # 91471412”
  • “Cancel rental”

Cards Question:

  • “Fraud on card, wanting to check withdrawal”
  • “My card had been overcharged by $50 over the rate that I confirmed to make a payment over the phone”
  • “My credit card was out in file during reserving U-Box. My reservation was never saved”

Employment Question:

  • “I need job in this company Uhaul”
  • “Payroll.”
  • “Payroll”

Website/ Application Question:

  • “Website problem”

Other Question:

  • “Need a trailer attachment”
  • “I would like a quote for a weekly rate of a cargo van”
  • “Reservation code”

About

Uhaul Delivery Policy
To read more: https://www.uhaul.com/MovingSupplies/?ship
Uhaul Terms of Service
To read more: https://www.uhaul.com/Legal/
Uhaul Privacy Policy
To read more: https://www.uhaul.com/Legal/PrivacyPolicy.aspx
Uhaul FAQ
To read more: https://www.uhaul.com/FrequentlyAskedQuestions/
Top Uhaul Services

Truck Rental, Trailer Rental, Customer Care

Top Uhaul Products

Truck Rental Booking, Roadside Assistance, Storage Unit

Uhaul Pros and Cons

Pros: Numerous locations, Ease of location, Disliked unwillingness to resolve issues dropping the ball, Truck, Making a reservation on line

Cons: Customer service, Service, Constant mistakes, Way they do things without communication with the customers, Rude customer service

Related Companies

Amerco, Moving Help, Repwest Insurance Company, Oxford Life Insurance Company, Patriot Truck Leasing

Summary

U-Haul International, Inc. is an equipment rental company that was founded in 1945. It is located in Phoenix, Arizona. The founder of the company is Leonard Shoen, who started this business in his own garage together with his wife. By the year 1955, they have more than 10,000 trailers for rent. U-Haul specializes in the rental of different vehicles: trucks, trailers, etc. The company also provides various services connected with cars, such as refueling, wiring installation, cleanings. U-Haul has the largest rental fleet in the USA. There are more than 15,000 U-Haul dealers across the US. It is easy to recognize company’s logo - white and orange stripes with a country-themed picture.

Uhaul reviews and complaints

Uhaul is ranked 103 out of 404 in Rentals category

Area Served

USA, Canada

Payment Methods

VISAMasterCard

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