I have rented from UHaul on numerous occasions over the years - good customer, good driver, no incidences, always turned equipment in on time, clean, and gased. All bills paid at time of service... But several months ago, I hired a couple of workers to help with a...Read more
A trip that should have taken took 6 to 7 hrs took over 15 due to transmission trouble. Yes I am still pissed however I must give credit were it is due their store people are the best with the greatest attitude I have been buying boxes, tape, etc etc for over a year...Read more
Uhaul - Roadside Assistance
Truck tire blew out between Plainview and Amarillo, Tx. Called the roadside assistance number provided. Lee’s Automotive was given the job. Showed up within 30 minutes and fixed the tire in less than 10 minutes! Extremely professional, courteous, and kind! Amazing service and response!
Associate Named Lo over charged me 30.00 assuming my bill is late . My due date is the 9th of each month. My bill is 164.00 per month, I paid I asked him to charge my card 164.00 he charge 195.00 didn't say anything, refused to even give me a refund. I have tried to...Read more
I didn't like
- Service the associate lo
My brother and I was put in a very precarious position, on 5/29/18, we were transporting a vintage car back from P.A. , to Delaware. We rented a trailer to bring the car back , we were entering rt. 95 so. Ramp to go to del. as we entered the ramp , we were in volved in...Read more
I didn't like
- I wrote 2 letters
Uhaul - Disappointed
Unless u haul does something to satisfy my complaint, I nor anyone i talk to about moving and using u-haul, will need them again. Too many other movers. It was just wrong what happened, plain and simple.
Uhaul - Why am i on E- alert
Cannot rent do to son in law mistake
Uhaul - Fraud and theft from my bank account
Paid for moving help that never showed.
The truck was great no problems made everything great for me I've used you guys for years I'll call you every time I move now this deposit situation my dad always handled it I knew he come but he did get some money when he brought it back like he was told I brought it...Read more
Where do I begin: 1) Took 3 hours to set up a) One-way uhaul truck from GA to Texas, B) UBox from GA to NJ, 3) Movers and Storage 2) And was still not right due the reservations linking to a 2015 rental I had on file 3) The U Haul Movers I am still not sure if they...Read more
- People who work the front line counters
I didn't like
- Computer system
- Computer systems
- Computer system tracking system on line call support
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