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I have rented from UHaul on numerous occasions over the years - good customer, good driver, no incidences, always turned equipment in on time, clean, and gased. All bills paid at time of service... But several months ago, I hired a couple of workers to help with a...
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#1277746
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A trip that should have taken took 6 to 7 hrs took over 15 due to transmission trouble. Yes I am still pissed however I must give credit were it is due their store people are the best with the greatest attitude I have been buying boxes, tape, etc etc for over a year...
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#1276997
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Uhaul - Roadside Assistance

Truck tire blew out between Plainview and Amarillo, Tx. Called the roadside assistance number provided. Lee’s Automotive was given the job. Showed up within 30 minutes and fixed the tire in less than 10 minutes! Extremely professional, courteous, and kind! Amazing service and response! Like
#1275518
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Associate Named Lo over charged me 30.00 assuming my bill is late . My due date is the 9th of each month. My bill is 164.00 per month, I paid I asked him to charge my card 164.00 he charge 195.00 didn't say anything, refused to even give me a refund. I have tried to...
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I didn't like
  • Service the associate lo
#1274483
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My brother and I was put in a very precarious position, on 5/29/18, we were transporting a vintage car back from P.A. , to Delaware. We rented a trailer to bring the car back , we were entering rt. 95 so. Ramp to go to del. as we entered the ramp , we were in volved in...
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1.0
I didn't like
  • I wrote 2 letters
#1274002
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Uhaul - Disappointed

Unless u haul does something to satisfy my complaint, I nor anyone i talk to about moving and using u-haul, will need them again. Too many other movers. It was just wrong what happened, plain and simple.
#1273020
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Uhaul - Why am i on E- alert

Cannot rent do to son in law mistake
3.6
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
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Website
#1271968
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Uhaul - Fraud and theft from my bank account

Paid for moving help that never showed.
1.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1271766
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The truck was great no problems made everything great for me I've used you guys for years I'll call you every time I move now this deposit situation my dad always handled it I knew he come but he did get some money when he brought it back like he was told I brought it...
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PeacefulLadybug
PeacefulLadybug

Pls contact me back 1271622. I was depending on that money for groceries this move has took all my money. I need to know something, or an explanation as to why I'm not getting...

2.9
#1271622
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Where do I begin: 1) Took 3 hours to set up a) One-way uhaul truck from GA to Texas, B) UBox from GA to NJ, 3) Movers and Storage 2) And was still not right due the reservations linking to a 2015 rental I had on file 3) The U Haul Movers I am still not sure if they...
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1.0
I liked
  • People who work the front line counters
I didn't like
  • Computer system
  • Computer systems
  • Computer system tracking system on line call support
#1270822
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