Submit ›
or
1.3 Based on 134 reviews
Compare to others
Respond to your
customers
  • Customers like
    • I did not like them at all 3
    • Equipment 2
    • Precision automotive ceres ca kayla 2
  • Customers don't like
    • Customer service 10
    • Service 6
    • Over charging for usage 4
Advanced
search
loading...
More Less

Terrible customer service and communication. We placed an order over the phone. They promissed a room that will fit a 1700 sqf home to 2000 free first month rental with a truck rental paid 26'. We got a room that did not have enough space, and we were charged the truck rental fee, the room, and an additional storage room fee. We spoke to the store manager Ed in Sanfir, fl over the phone. He never followed up. We went to the store and he step... Read more

Was this review helpful? 0 0
  • From mobile
  • Jan 12
  • #989979

Well me and parents were making a contract they said our contract wasnt there so now we cant get our things so for all of you who go to uhaul dont get a storage space because they'll say your contract never existed

Add comment

I recently rented a uhaul truck with a drop off location at 383 Coventry Rd Ottawa, ON. The truck broke down twice on my way to this destination. Worst of all, the manager at Coventry Rd in Ottawa didn't take seriously the truck breakdown and laughed at me. This guy lacks basic customer service skills and was rude to me. Bad service and bad experience. I do not recommend to anyone this drop off location. As for the truck breakdown, uhaul needs... Read more

Was this review helpful? 0 0

I hired "Move It Bellingham" after seeing them on the Uhaul site. The guy (Dqn) who owns it claimed to be licensed and bonded and said they worked for Uhaul. None of the above was true. These guys were undependable, didn't know how to load and I had to rent a Uhaul three times for them to finish because they kept taking off. On top of that some of my things disappeared between my home and the storage unit. I had to contact Uhaul twice to get... Read more

Was this review helpful? 0 0

Your rental locations were fine and the people were great, however the problem is with reservation staff, They told me to go to one location to get the Truck and auto transport, when I got there they did not have the equipment. We then were sent on a wild goose chase that lasted 6 hours (which we did not have). Your reservation people have no clue about what they are doing and really caused a huge problem. Their screw cost us many hours and... Read more

Was this review helpful? 0 0

Left stranded on the highway for over 4 hours due to inappropriate actions by uhaul employesss My son-in law mother rented a uhaul truck to move him from Charlotte to Fayetteville NC. While moving on 12/5 through Wadesboro NC the truck had a flat tire. This was approximately 1215 and we called the numbered uhaul had specified for roadside assistance. After a discussion with a uhaul rep he said a repair truck would be headed our away within 2... Read more

Was this review helpful? 0 0

Rented a uhaul truck in Dalton, Georgia. Drove to SC. to pick up furniture and on the way home it started to rain and since it was still raining when we got home we decided to unload the furniture the next morning before returning the truck. The rain had stopped so we started to unload and discovered the furniture was wet. Called the place we rented from and they said to call uhaul. Called uhaul and was told someone would get back with us within... Read more

Was this review helpful? 0 0
  • From mobile
  • Nov 26, 2016
  • #961604

i know first hand with my stepson that eric bray had sex with a custermer to keep her from giveing him a bad reveiw, he run's a u- haul on spartanburg hwy. in hendersonville, n.c

Add comment

Name: koin Product: Digital Services Status: CONFIRMED Bandwidth: 8 Mbps Start Date: Nov 14, 2016 19:30 EST Event Type: MPEG OCCASIONAL End Date: Nov 15, 2016 02:00 EST (FIRM OUT) Compression: MPEG4 Sampling Profile: 4:2:0 O Local Access: CNN TX1 MPEG TEME CM5000B-1 3.0GB HD-SDI Embed. Audios NTSC/60 1080i Destination: CNN Atlanta, GA Local Access: RX CNN 650MV 172.29.184.80 3.0GB HD-SDI ... Read more

Was this review helpful? 0 0
  • From mobile
  • Nov 09, 2016
  • #951994

DO NOT RENT A TRUCK FROM UHAUL. THEY GAVE US A TRUCK THAT NEEDED MAJOR WORK. TALKED TO CUSTOMER SERVICE, THEY DIDNT CARE AT ALL. JUST LIES LIES LIES. THE LICENSE PLATE-AG-05411. PEOPLE WATCH OUT!!! ALL THEY CARE ABOUT IS MONEY NOT YOUR LIVES. FIND ANOTHER COMPANY TO RENT FROM!!!! ALL LIVES MATTER. Especially in ELK GROVE CALIFORNIA AND BUENA PARK CALIFORNIA. RUN AS FAR AWAY FROM THESE PLACES!!!

Add comment
Did not find what you were looking for?
 
×
You are reading about Uhaul.
Filing a new complaint about
×