I rented a truck the night before for a simple across town move. We were only able to put a few things in before a large thunderstorm struck and it rained for the entire evening. We didn't notice until we had u loaded everything the next day that the rood leaked and...Read more
We reserved few months earlier a truck for moving apartment, they told us by phone that everything was ok, we would have a truck reserved for this date, at these hours at this place. They said that we have to do nothing more and they sent us the confirmation email. The...Read more
U-Haul sent me a survey after my rental. Only problem is that it only asks about the pickup and drop off locations - which were fine. It asks nothing about U-Haul's services - for a very good reason. U-Hauls systems are HORRENDOUS. (So U-Haul since you don't ask about...Read more
Uhaul - I want to rent a truck or small van from Taos NM to Albuque
For 8/1/ 2017 Im in Taos NM going to Albuquerque NM
Uhaul - Horrible customer service!
Don't ever call the 800#, they have no clue what they are doing. They don't listen to what you need, speak over you and sell you something you don't need or want for more $$, I suggest to go to a local place and get what you need there or go spend $2,000.00 on a trailer bc it's less of a NIGHTMARE than dealing with Uhaul!
Uhaul - Bad service
Lost the reservastion for storage first bad event. This issue today takes the cake. The truck i have to go pick up is 100 miles from were im at. Just think i was Flexable and got screwed. Then told by customer service & manag. They couldnt help. Will never us again.
Uhaul - No truck/trailer in Miami
Called to reserve a truck and trailer. Was told that corporate marketing put a freeze on ALL south florida rentals because they had nothing coming into the city. Holy *** *** they try to trap people in this *** hole of a city that are trying to leave.
I ordered a tuck a month and a half ahead or time. Set it all up. Called main number to check on where my truck an car transport would be left. The representative asked where I lived and I asked if it cold be left at one of the two locations in Totowa, NJ, she said...Read more
I rented a truck for in town use. I drove 10-15 miles at most. I dropped the truck off after 3 hours of use or so. I got a bill today saying I had driven 599 miles. Took me about 30 minutes on the phone to contact the corporate office as the local place wouldn't answer...Read more
This charter oak covina store is a joke!!! The overweight small boy named MICHAEL is a completely pathetic human and horrible employee!!!!!!!! First, he complained about your computer system calling it *** more than three times, he then let us know that he still had to...Read more
I just wanted to tell about my experience with UHaul. I made an appointment with UHaul to make a delivery to customer June the 30th. I had to go through 3 different representatives to make the reservation which was a hassle but not a big deal just more time wasted. I...Read more
Ellenboro, North Carolina
I didn't like
- Idiotic management in the sales and reservations call center
- Fact that i wasted my time and money
Date of occurrence: 7/29/2017 Afternoon, apx. 5:10pm What happened: We rented a 10' truck and a dozen furniture pads. Pads were $10 for 12 (a dozen). That's 12. OK...... We check out. Young guy at desk. Same one as last time. Same non-existent customer service. SAME...Read more
I had a hitch installed in Lebanon New Hampshire. A week or so later we went to hook up our camper only to find the wiring harness does not work. I called uhaul and they told me someone would be there the next day to look at it. I drive the 30 plus miles to uhaul only...Read more
I used Uhauls moving helpers a good 10 times at least for help moving (& cleaning) from my home to a storage area over 4 years time. Had everything in storage for a year after that before I could bring it to my new place. I have never had problems with uhaul when...Read more
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