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I rented a truck 15 inch's with a trailer for my car, Uhaul Marvis, gave me a trailer the light was broken and the guy was a complete incompetent, he didn't know how to fix my car on to the trailer, and told me to go in main uhaul in Mississauga, here the manager...
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1.0
#1052935
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On April 7th I reserved a 26' truck for a move from Fort Collins, CO to Ohio - with a pick-up date of April 22nd at 1pm. (2 weeks notice.) Received an email saying they had received my reservation from the U-Haul location on S. College Dr., Fort Collins. April 19th...
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#1042546
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Booked a Trailer for the 28th of April. Got an email from U Haul subject line your reservation. Was assured by the U Haul rep that they would have my trailer for sure. Got a Call April 27th letting me know there would be no trailer available. Their Guarantee is...
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2.2
I didn't like
  • Fact my reservation was not kept
#1041830
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Short Review for May 17, 2017, Pc_service

Uhaul
#1048500
1.0
Worst marketing president in Jacksonville Fl area.. no leadership-micromanaged-negative and bullies get people to the point of discrimination!!! Horrible Person has no idea what she's doing
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Uhaul Truck Rental Review

Uhaul
#1015730
Put in reservation on Sunday for a 26' truck for Wednesday,put in info for credit card and they charged that $1.15,no call Monday to confirm,so called them Tuesday,well not a 26' in area, biggest was a 16'.
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Uhaul Vehicle Driver Review

Uhaul
#1009585
1.3
My truck was hit my a uhaul driver. Back driver tell light they ask me for my vin# picture of my hole truck and registration for what i ask no response something is telling me this is going to be a problem
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Short Review for January 12, 2017, Pc_service

Uhaul
#989979
1.0
Well me and parents were making a contract they said our contract wasnt there so now we cant get our things so for all of you who go to uhaul dont get a storage space because they'll say your contract never existed
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On April 17, I arranged for a 26' truck for Saturday, April 28 to be picked up in a town in Iowa. Got my confirmation e mail. Called the location a few days later to confirm that there'd be a truck for me and was told there would not be, and that U haul would call me...
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#1040404
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Friday, April 21st I was in need of a U-Haul, it was after hours so I decided I would try out the after hours U-Haul program. BIGGEST MISTAKE OF MY LIFE! We made the reservation online, picked up the truck and thought it was a great idea, was super easy and very...
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Anonymous
Anonymous

Yep, there computer system/servers are antiquated and they are constantly screwing up in every aspect..from credit cards to reservations and they blame everyone but their syst...

1.0
I didn't like
  • I have to call every time to get an answer
  • Incompetence of staff
  • Lack of care and customer service
#1040014
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I RESERVED MY TRUCK OVER THE PHONE AND EXPLAINED THAT I NEEDED A ONE WAY RENTAL (PICK UP IN CINCINNATI DROP OFF IN KY) AND THEY SAID "NO PROBLEM MR. SOARD PICK UP AT 4 AND AND DROP LATER. WELL I GO IN AT THEY CHANGED THE WHOLE RENTAL SAYING WE HAVE ONE TRUCK THAT WORKS...
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Anonymous
Scamcatcher

Not, surprising..Get to the bottom and go to the news..Make it you're priority after taking care of the little one ..Make them pay

1.0
#1039078
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Made three different reservations in three months with u haul.. Needless to say they never have the sizes you need. You get stuck paying for a larger size than you need! Then the location offers to compensate for your inconvenience by throwing in extras.. In my case a...
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1.0
#1035304
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I have rented from Uhaul several times, and had never had any issues. I borrowed a large truck and hired some day labor to move me. The truck was too small for all my things, so I reserved 6' x 12' trailer from Uhaul. When I got there, they asked for my driver license...
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Anonymous
Anonymous

IF YOU ARE WITH A PERSON THAT IS ON E-ALERTS THEN U-HAUL EMPLOYEES CANNOT ANYONE IN YOUR PARTY UNTIL THE MATTER IS CLEARED UP.

Anonymous
Anonymous

Before you rent a U-Haul BEWARE...if you don't plan to be the actual driver, be sure the driver you plan to use does not have an outstanding balance with them! They will link...

2.0
#1034613
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Had verified reservation and went to do an early check-in like the site suggested and found out that the place that I had scheduled to pick up my truck was not where they had me scheduled. This was the day before and I'm at work and scrambling to make different plans!...
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1.3
#1034263
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Uhaul is full of ***. Uhaul has a reservation guarantee. If the truck,equipment or supplies you reserve are not there at the time you reserved it. You will get $50 back. Lies lies and more lies. I reserved a truck for 9:30 am at the Copperfield location in Houston....
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Anonymous
Anonymous

the reservation guarantee is only if you don't have any size truck anywhere. The pickup location is a preferred pickup location only. The only way you get the $50 is if you do...

1.0
#1033517
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