Contact Uhaul Customer Service
Uhaul Phone Numbers and Emails
Toll-Free Number:
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(800) 468-4285
Customer Service:
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(866) 269-4887Collegeboxes
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(866) 277-6855Moving supplies / online store
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(800) 223-6218Supply And Purchasing
Uhaul Emails:
Contact Information
Uhaul Website:
Uhaul Help Center:
Corporate Office Address:
How Good is Uhaul's Customer Service?
Summary of Uhaul Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Uhaul?
Payments and Charges Question:
- “Need to make a payment”
- “Charge dispute”
- “Billing Question”
Request for Information Question:
- “Question regarding packing requirements”
- “Question about policy”
- “See how much cost for trail hitch”
Return/ Replace Question:
- “Return equipment”
- “Can't return my vehicle too The drop off destination Don't have a license going to you after you drop it off at the nearest U-Haul store”
- “Return”
Staff Question:
- “Poor customer service”
- “Customer complaint on supervisor and general manager”
- “Problem with store manager high and store smelled like pot.”
Product/ Service Question:
- “Insurance Claim”
- “They restricted my access hours after they increased my rent for the second time plus they have cockroaches and beetles.”
- “Claim we would like to open bcuz rental was damaged when we left pick up place”
Shipping and Delivery Question:
- “Having trouble getting my ubox delivered”
- “Can't get the hatch to go down”
- “Location, delivery, misc”
Refund Question:
- “Refund”
- “Refund needed”
- “For my refund”
Account Question:
- “Uhaul share van BE 1612 S in Dallas TX 75209 has me blocked in and I am unable to move my auto. He refuses to move van that is an inch from my SUV.”
- Can't get into my unit for the 5th time this week and the manager plays stupid like he don't have a key to the basement door to let me in I've been here for over a year and have had nothing but problems and and I'm pissed and am moving my *** out
- “U haul blocked me, wanna know reason”
Activation/ Cancellation Question:
- “Cancel reservation”
- “I had the wrong uhaul and I canceled but see on the apps it's still active and they have not send me the money back”
- “Need to cancell my reservation”
Cards Question:
- “Cardilly”
- “I want to know if only credit card are available I'm trying to purchase boxes”
- “Fraud on card, wanting to check withdrawal”
Employment Question:
- “W2”
- “Payroll”
- “Job opportunity”
Website/ Application Question:
- “Issue with your website saying one thing and workers at location saying another.”
- “Website problem”
Other Question:
- “Rental”
- “To report a driver”
- “Extension of rental”
About
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U-Haul International, Inc. is an equipment rental company that was founded in 1945. It is located in Phoenix, Arizona. The founder of the company is Leonard Shoen, who started this business in his own garage together with his wife. By the year 1955, they have more than 10,000 trailers for rent. U-Haul specializes in the rental of different vehicles: trucks, trailers, etc. The company also provides various services connected with cars, such as refueling, wiring installation, cleanings. U-Haul has the largest rental fleet in the USA. There are more than 15,000 U-Haul dealers across the US. It is easy to recognize company’s logo - white and orange stripes with a country-themed picture.
Uhaul is ranked 114 out of 563 in Rentals category
USA, Canada
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