Uhaul Complaints and Reviews

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Uhaul
Main address: 2727 N. Central Ave 85004 Phoenix AZ
1-800-GO-U-HAUL 1-800-789-3638 , (1-800-468-4, , http://www.uhaul.com/customer/caf/
  • 318+13 mobile complaints
  • $120K claimed losses
  • $371 average
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  • Nov 19
  • Transportation and Delivery
  • Rochester, New York
  • Truck Rental
  • 1
  • 1
  • 10

I *** hate uhual. I had the worst experience. When I went to get the truck as it was reserved. I ended up getting the truck the next day, having to post pone my plans/ my trip. A truck rental that was suppose To be $1513 Ended Up Being 2705. I returned the truck and had fees & mile fees that were not explained to me. I swear uhaul is scam. They just try to take your $ and *** over. Uhaul... Read more

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  • Nov 19
  • Transportation and Delivery
  • Ridgewood, New York
  • Propane Refilling
  • 6

I've been to the haul at 1330 S Koenigheim in San Angelo, TX 3 times for propane. 1st time they said they had a cracked hose and couldn't fill my bottles. The next time there was no one with a valid card there to pump it. This time I called ahead an was told they were open till 7 and had people there that could fill bottles. When I got there (45 min later) they told me they were out of propane... Read more

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  • Nov 19
  • Transportation and Delivery
  • Edmonton, Alberta
  • Van Rental
  • 7

UHaul broke contract. My family member booked using the 1-800 number for 234.00 +tax, 900 km free, 24 hour rental for a van to move from Calgary to Edmonton. When I went to pay, I noticed the total to be 369.00. They basically said, no way was my family member quoted that and this was the price. We got pretty close to what was quoted but they broke our contract with no apologies. Phoned Thrifty... Read more

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  • Nov 19
  • Building Services - Moving, Storage
  • Denver, Colorado
  • Car Transportation
  • 8

Relocation from Los Alamos, NM to Fort Collins, CO Los Alamos UHaul - 127 East Gate, Ste 104 Fort Collins UHaul - 6100 S. College I inquired if I need the truck for an additional trip what are the costs and how do I extend? The Manager at Los Alamos office stated "I'll give you an additional day for free." I kept probing on the costs as I had limited funds and he stated "Only $38". I offered to... Read more

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  • Nov 15
  • Building Services - Moving, Storage
  • Chicago, Illinois
  • Truck Reservation
  • 13

Here i sit 48 hours before o am to pick up a truck which has been reserved for three weeks. Got call from u- haul telling me that trick i reserved is not available but i can rent a smaller one and trailer. I told them that i needed the larger truck and will more than likely need trailer with it. 5 bedroom house. Was told too bad. This is saturday late afyernoon and truck was reserved for konday... Read more

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  • Nov 13
  • Storage
  • Houston, Texas
  • Storage Unit
  • 16

i received a letter in mail by uhaul at 2420 louisiana houston tx. and i went there to put something in my unit and the manager was there so i told him you sent me mail and i don't want mail, so he checked my name on the computer he couldn't find it i gave him my unit number and then he's telling me that's not my unit is somebody else and i told him no it's mine he said no it's somebody else and... Read more

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  • From mobile
  • Uhaul
  • Nov 07
  • by anonymous
  • #555423

Order boxes online and they charged my credit card 4× this was ridicules so held up moveing renting a truck from them they riped me off plan and simple. ........ Add comment

     

  • Oct 29
  • Rentals
  • Jersey City, New Jersey
  • Truck Rental
  • 42

Date is Oct 28. I reserved a truck at Jersey city self-keeper. There were two staff working when I stepped in. The gas started at 3/4 but was reported as 7/8 on the document, which was presented by one the staff. After I found that, I asked her to check and she confirmed that and let me just leave where it started without making any notification. Since I would drive only for several miles, she... Read more

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  • From mobile
  • Uhaul
  • Oct 28
  • by anonymous
  • #551486

Uhaul on 13330 eastfreeway houston tx 77015 rude manager told me to leave her property i was not allowed to get the truck so i left the premises the *** can keep her nasty stinking uhaul truck she goes i.m not renting to you Add comment

     

  • Oct 20
  • Ground Transportation - Trains, Buses
  • British Columbia, Canada
  • Trailer Attach
  • 28

We went to pick up our uhaul from the 51 street location. After we finally fill everything out we're going to attach the trailer for the car, the lady had no clue what she was doing we spent near an hour with her trying to do it. Eventually a male worker came out and said it's broken. Pull up to another trailer. So we do. Then he said oh never mind it's not broken come back over here. And a few... Read more

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